Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Reffett

Dayton

Summary

Driven and customer-focused professional with experience at Bills Donuts, adept at balancing high-quality service with efficiency. Excelled in customer assistance and cash management, contributing to sales growth through effective upselling. Demonstrates strong work ethic, integrity, and empathy, enhancing team collaboration and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Cashier/baker

Bills Donuts
06.2016 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Carside Specialist

Applebees
08.2023 - 12.2023
  • Managed multiple priorities effectively, balancing exceptional service with prompt order turnaround times.
  • Streamlined order processing by accurately entering orders into the system and communicating with kitchen staff.
  • Contributed to sales growth by up-selling additional items and promotional specials when appropriate.
  • Contributed to a positive workplace culture by maintaining a professional and supportive demeanor with colleagues, fostering teamwork and collaboration.

Education

High School Diploma -

Belmont High Achool
2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Carside Specialist

Applebees
08.2023 - 12.2023

Cashier/baker

Bills Donuts
06.2016 - Current

High School Diploma -

Belmont High Achool

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Brianna Reffett