Amanda Ramirez
Manchester,MO
Summary
Efficient Customer Service and Cash Handling employee with 3 years of experience. Committed to maintaining a positive and clean work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cashier/Baker
Great American Cookies
Des Peres, MO
10.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Increased production efficiency through effective time management and multitasking during busy periods.
Brand Ambassador
Forever 21
Des Peres, MO
05.2022 - 05.2024
- Greeted customers warmly and pleasantly.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Acquired a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Cashier/Team Member
Cactus Nutrition Spot
Murrieta, CA
09.2023 - 11.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Guaranteed customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple customers and orders simultaneously without compromising service quality.
- Assisted customers with tea and sweet treats. Provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Associate’s Degree - Engineering and Technology
Saint Louis Community College
05.2025
High School Diploma -
Kirkwood High School
05.2023
Skills
- Customer Service
- Calm and Professional Under Pressure
- Cash Register Operation
- Retail Sales Customer Service
- Product Organization/Store Maintenance
- Money Handling Abilities
- Brand Representation
- Returns Processing
- Time Management Skills
- Beverage Preparation
- Order Taking
- Conflict Resolution
- Currency Counting
- Loss Prevention
Timeline
Cashier/Team Member
Cactus Nutrition Spot
09.2023 - 11.2023
Brand Ambassador
Forever 21
05.2022 - 05.2024
Cashier/Baker
Great American Cookies
10.2021 - 05.2022
Associate’s Degree - Engineering and Technology
Saint Louis Community College
High School Diploma -
Kirkwood High School