Alexandra Fraser
Columbus,USA
Summary
Results-driven Data Analyst with 8+ years of experience leveraging data to improve business performance, drive strategic initiatives, and support operational efficiency. Skilled in advanced Excel, data visualization (dashboards, KPIs), and system analysis. Proven ability to collaborate with cross-functional teams, translate business requirements into actionable insights, and deliver impactful reporting solutions. Strong communicator with a background in claims, finance, and enterprise systems.
Overview
8
8
years of professional experience
Work History
IT Business Analyst
Method Insurance
07.2021 - 04.2025
- Designed and maintained performance dashboards to track KPIs and business metrics.
- Collaborated with leadership to implement process improvements and enhance data hygiene practices.
- Acted as IT liaison for Claims Management and Compliance teams, ensuring alignment of technology and operations.
- Led root-cause analysis for system issues, facilitating long-term fixes and reduced downtime.
- Ensured HIPAA and PII compliance in all data management processes.
- Tools: Origami Risk, ClaimsXPress, Jira, Atlassian, Microsoft 365, SharePoint
Business Analyst II
Robert Half Talent Agency
08.2020 - 07.2021
- Produced actionable data visualizations and ad-hoc reports to support business decisions.
- Investigated data inconsistencies and implemented solutions to improve data accuracy and integrity.
- Partnered with stakeholders to refine reporting needs and data access strategies.
- Tools: Microsoft Office Suite (Excel, Outlook)
Business Analyst III
The Select Group
01.2017 - 08.2020
- Developed advanced dashboards to monitor KPIs and financial trends across departments.
- Interpreted business needs into technical requirements for data-driven projects.
- Resolved accounting variances and improved data governance practices.
- Tools: Excel, Access, ServiceNow, Microsoft Office
Education
Bachelor of Arts - Art Education
The Ohio State University
Skills
- Data Tools: Excel (Advanced), Google Sheets, Access, Origami Risk, ClaimsXPress, ServiceNow
- Visualization & Reporting: KPI Dashboards, PowerPoint, SharePoint
- Methodologies: Agile, Waterfall, UAT, Requirements Gathering
- Analytics & Modeling: Data Mining, Warehousing, Statistical Analysis
- Soft Skills: Stakeholder Communication, Critical Thinking, Collaboration
- Finance/Compliance: HIPAA, PII, Bookkeeping, QuickBooks, W9s & 1099s
- Teamwork
Timeline
IT Business Analyst
Method Insurance
07.2021 - 04.2025
Business Analyst II
Robert Half Talent Agency
08.2020 - 07.2021
Business Analyst III
The Select Group
01.2017 - 08.2020
Bachelor of Arts - Art Education
The Ohio State University
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