Alexandra Galvan
Couer DAlene,Idaho
Summary
Dependable and courteous Esthetician with 11 years of experience offering excellent administrative, customer service and building a clientele. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized, flexible, and personable with staff and clients.
Overview
14
14
years of professional experience
Work History
Front Desk Receptionist
Spa Paradiso
Spokane, WA
01.2017 - 08.2017
- Handled payment processing and provided customers with receipts and proper bills and change.
- Completed basic bookkeeping and document filing.
- Input customer data into reservation systems and updated to reflect room changes.
- Greeted visitors to provide information and direct to appropriate personnel.
Esthetician
The Flamingo Hotel
Santa Rosa, CA
06.2007 - 07.2015
- Built positive client relationships and guided clients through treatments.
- Meticulously maintained spa appearance and cleanliness.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Learned new techniques and complete chemical peel processes.
Esthetician
The Spa at Silverado
Napa, CA
04.2003 - 05.2006
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Monitored product freshness, appearance, and cleanliness to improve quality control.
- Built positive client relationships and guided clients through treatments.
- Educated clients on skin care procedures and products.
Education
Esthetician License - Aesthetician
Le Melange Academy of Hair
Napa, CA06-2001
Skills
- Microdermabrasion Treatments
- Outstanding Client Care
- Chemical Facial Peels
- Spa Treatment Services Expert
- Client Needs Assessment
- Skin Rejuvenation
- Customer Consultation
- Scheduling
References
References available upon request.
Timeline
Front Desk Receptionist
Spa Paradiso
01.2017 - 08.2017
Esthetician
The Flamingo Hotel
06.2007 - 07.2015
Esthetician
The Spa at Silverado
04.2003 - 05.2006
Esthetician License - Aesthetician
Le Melange Academy of Hair
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