Alexandra Garcia
Kernersville,NC
Summary
Dynamic bilingual professional with a strong background in hospitality showcased at Rio Grande and Cantina and Wesley Long Hospital. Excelled in guest engagement and complaint handling, enhancing customer satisfaction. Skilled in organization and prioritization, ensuring seamless service. Positive and compassionate with dedication to patient care and support. Knowledge of basic medical procedures and patient monitoring, ensuring accurate record-keeping and assisting with daily activities. Committed to improving patient well-being and providing high-quality care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nurse Tech/Nurse Secretary
Wesley Long Hospital
06.2024 - Current
- Help administer new patients and organize their file
- Demonstrated excellent multitasking skills while answering call bells, speaking with patient family members, and setting up new rooms for incoming patients
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality patient care.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maintained patient stability by checking vital signs and weight.
- Facilitated smooth transitions between shifts by providing detailed reports on patient status during change-of-shift handovers.
- Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment.
Hostess
Rio Grande and Cantina
04.2021 - 02.2024
- Answered phone calls to take reservations and address guest questions and concerns
- Assisted in seating guests and managing the wait list
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Observed guest needs throughout dining experience, driving high-quality service
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
High School Diploma -
East Forsyth High School
06.2023
Skills
- Bilingual (English and Spanish)
- Customer Service
- Time Management
- Adaptability and flexibility
- Organization and Prioritization
- Team Collaboration
- Detail Oriented
- Complaint Handling
- Hospitality service expertise
- Patient care
- Healthcare ethics
- Documentation
Certification
- Certified Nursing Assistant Listing Number:588419 Expires:2026-05-31
- CPR Certified Issued:2024-02-26 Renewed by:2026-02
Timeline
Nurse Tech/Nurse Secretary
Wesley Long Hospital
06.2024 - Current
Hostess
Rio Grande and Cantina
04.2021 - 02.2024
- Certified Nursing Assistant Listing Number:588419 Expires:2026-05-31
- CPR Certified Issued:2024-02-26 Renewed by:2026-02
High School Diploma -
East Forsyth High School
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