Alexandra Garvey
Nanticoke,PA
Summary
Accomplished Registered Nurse, adept in clinical leadership and compassionate care. Spearheaded employee recognition programs and established strategic partnerships, significantly enhancing professional development and interpersonal relationships. Proven track record in improving patient satisfaction and safety, showcasing a blend of hard and soft skills essential for facility oversight and nursing excellence. Highly skilled and enthusiastic professional with more than 12 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
12
12
years of professional experience
Work History
Director of Staff Development
Riverview Nursing and Rehab
08.2023 - Current
- Worked closely with essential stakeholders to devise strategies for succession planning, equipping the organization for upcoming leadership changes.
- Championed employee recognition programs to acknowledge outstanding achievements and contributions within the organization.
- Strengthened interpersonal relationships among team members by promoting open communication channels and conflict resolution techniques.
- Implemented innovative e-learning tools to enhance accessibility and engagement in professional development offerings.
- Established strategic partnerships with external resources to provide additional training opportunities for employees.
- Developed a strong leadership pipeline through targeted talent development initiatives.
RN Case Manager
Commonwealth Home Health Care Inc.
03.2016 - 03.2024
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
RN Supervisor
Allied Services Skilled Nursing & Rehabilitation Center
04.2023 - 08.2023
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
RN Staff Nurse
Wilkes Barre General Hospital
02.2013 - 03.2016
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Managed complex wound care cases using advanced skills in assessment, dressing application, and infection control measures.
- Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Education
Bachelor of Science - Nursing
Western Govenor's University
Salt Lake City, UT01.2025
Associate of Science - Nursing
Luzerne County Community College
Nanticoke, PA05.2012
Skills
- Clinical assessment
- Clinical Leadership
- Nursing Documentation
- Compassionate Care
- Patient Safety
- Facility Oversight
Timeline
Director of Staff Development
Riverview Nursing and Rehab
08.2023 - Current
RN Supervisor
Allied Services Skilled Nursing & Rehabilitation Center
04.2023 - 08.2023
RN Case Manager
Commonwealth Home Health Care Inc.
03.2016 - 03.2024
RN Staff Nurse
Wilkes Barre General Hospital
02.2013 - 03.2016
Bachelor of Science - Nursing
Western Govenor's University
Associate of Science - Nursing
Luzerne County Community College
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