Alexandra Gilbert
Sacramento,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
03.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Promoted additional items with beverages, increasing store sales.
Sales Intern
Commencement Group
02.2023 - Current
- Analyzed customer feedback and identified areas for improvement.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Associate
In-N-Out Burger
03.2021 - 03.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Maintained relationships with customers to maximize sales opportunities.
Education
Associate of Arts - Business
American River College
Sacramento, CA05.2025
No Degree - Business
California State University - Los Angeles
Los Angeles, CA05.2025
Skills
- Opening and Closing Duties
- Sales Expertise
- Active Listener
- Team Player
- Adaptive and Creative
- Friendly and Outgoing
- Time management
- Organizational skills
- Adaptability
- Attention to detail
Affiliations
- Past Member of Alpha Sigma Tau Sorority
Timeline
Sales Intern
Commencement Group
02.2023 - Current
Barista
Starbucks
03.2022 - Current
Associate
In-N-Out Burger
03.2021 - 03.2022
Associate of Arts - Business
American River College
No Degree - Business
California State University - Los Angeles