ALEXANDRA GONZALEZ
Palm Beach Gardens,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN
Ambrosia Treatment Center
03.2023 - Current
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Assessed patients' physical and mental status by analyzing complaints and symptoms.
- Determined patient risk by utilizing subjective and objective data obtained through patient interaction.
- Performed frequent ongoing assessments of patients' status to address changes.
- Evaluated patient histories, complaints, and current symptoms.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Collaborated with healthcare providers to drive continuity of care.
- Managed caseload to satisfy multiple patients with diverse needs.
- Assessed risk factors of patients and made referrals for further services.
- Completed psychosocial evaluations and needs assessments.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Office Manager
MyCare Medical
07.2022 - Current
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Developed close working relationships with front office and back office staff.
- Addressed and remedied all patient or team member issues.
- Managed 18 employees with various personalities and from different cultures for large 6-physician practice.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Consulted with healthcare professionals on business decisions.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw quality control and productivity rates to increase revenue and production times.
Transitional Care Coordinator
Palm Beach Internal Medicine
10.2018 - 07.2022
- Responsibility for oversight of patients-centered care coordination for patients receiving Chronic Care Management (CCM) and Transitional Care Management (TCM) services
- Act as resource to other, to assist with clinical oversight to ensure all elements of CCM and TCM are met.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Medical Assistant
Palm Beach Internal Medicine
01.2008 - 10.2018
- Organized Charts, documents, and supplies to maintain team efficiency
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL10.2023
Associate of Science - Nursing
IIHCP
Boca Raton, FL10.2021
Medical Informatics/ Billing And Coding
Palm Beach State College
Lake Worth, FL12.2019
Associate of Applied Science - Medical Office Management
Lincoln College of Technology
West Palm Beach, FL09.2016
Medical Assistant Technology - Medical Assisting
Lincoln College of Technology
West Palm Beach, FL12.2008
Skills
- Examination Preparation
- Licensed RN
- Problem Anticipation and Resolution
- Critical Thinking
- Attention to Detail
- EMR Systems
- Excellent Communication
- Multitasking Abilities
- Medical Histories and Vital Statistics
- Interpersonal Communication
Certification
- FL Licensed Registered Nurse
- CCA - Certified Coding Associate
- RMA - Registered Medical Assistant
- BLS
- PALS
- ACLS
Timeline
RN
Ambrosia Treatment Center
03.2023 - Current
Office Manager
MyCare Medical
07.2022 - Current
Transitional Care Coordinator
Palm Beach Internal Medicine
10.2018 - 07.2022
Medical Assistant
Palm Beach Internal Medicine
01.2008 - 10.2018
Bachelor of Science - Nursing
Chamberlain University
Associate of Science - Nursing
IIHCP
Medical Informatics/ Billing And Coding
Palm Beach State College
Associate of Applied Science - Medical Office Management
Lincoln College of Technology
Medical Assistant Technology - Medical Assisting
Lincoln College of Technology
- FL Licensed Registered Nurse
- CCA - Certified Coding Associate
- RMA - Registered Medical Assistant
- BLS
- PALS
- ACLS
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