Alexandra Graham
Forney
Summary
Dedicated waitress trainee with a strong focus on exceptional customer service, complaint resolution, and maintaining cleanliness in high-paced dining settings.
Overview
8
8
years of professional experience
Work History
Waitress Trainee
Pizza Hut
09.2021 - Current
- Provided excellent customer service in fast-paced dining environment.
- Assisted with order taking and delivery to ensure timely service.
- Maintained cleanliness of tables and dining area for optimal guest experience.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation.
Whole Foods
Amazon Prime Shopper
11.2018 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Guest Service Associate
Target
11.2017 - 05.2020
- Enhanced guest satisfaction by providing prompt and courteous service in high-traffic environments.
- Trained and mentored new associates on customer service best practices and operational procedures.
- Resolved customer inquiries and complaints efficiently, improving overall store experience.
- Collaborated with team members to maintain store cleanliness and organization standards.
Education
Associate of Science - Science
Dallas Eastfield College
Mesquite, TX05-2024
Skills
- Cleanliness
- Table setting
- Order taking
- Handling complaints
- Cash handling
- Food presentation
- Memory retention
- Customer service
- Time management
- Verbal and written communication
- Complaint resolution
- Food service etiquette
- Professional appearance
- Menu memorization
- Guest engagement
- Food running
- Guest seating
- Shift management
Timeline
Waitress Trainee
Pizza Hut
09.2021 - Current
Whole Foods
Amazon Prime Shopper
11.2018 - 06.2021
Guest Service Associate
Target
11.2017 - 05.2020
Associate of Science - Science
Dallas Eastfield College