Alexandra Hayes
Cedar Falls,IA
Summary
I am a highly motivated, insightful professional in the scientific research and analysis sector, known for high productivity and efficiency in task completion. Possess specialized skills in data interpretation, laboratory management, and statistical analysis. Excels in teamwork, problem-solving, and adaptability, ensuring seamless collaboration and innovative solutions to complex challenges. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
Work History
Assistant Manager
SUBWAY®Restaurants
Cedar Falls, IA
04.2015 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Facilitated interdepartmental communication to maintain operational efficiency.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Established processes for monitoring customer satisfaction levels.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained up-to-date knowledge of company products and services.
Manager in Training
Plantpeddlerflower
Cresco, IA
07.2021 - 08.2023
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated new varieties of plants for commercial production.
- Collected and recorded growth, production and environmental data.
- Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
- Cared for and maintained plants in different climate-controlled areas.
- Communicated regularly with vendors regarding availability of products needed for growing operations.
- Collaborated with team members to develop innovative solutions for problems encountered during the growing season.
- Provided guidance and training to new employees on appropriate planting techniques and practices.
- Conducted regular inspections of fields to identify pest infestations or disease issues.
- Ensured compliance with safety regulations throughout the growing process.
- Monitored and evaluated growth, yield, and quality of crops.
- Conducted or supervised stock examinations to identify diseases or parasites.
- Managed labor resources effectively by assigning tasks according to individual strengths and abilities.
- Maintained accurate records of crop progress and yields.
- Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
Education
Master of Science - Wildlife Conservation And Advocacy
Unity Environmental University
New Gloucester, ME08-2025
Bachelor of Arts - Biology: Evo, Eco, And Organismal Diversity
University of Northern Iowa
Cedar Falls, IA11-2020
Skills
- Strategic thinking
- Goal setting
- Task delegation
- Customer relations
- Customer relationship management (CRM)
- Adaptability and flexibility
- Conflict resolution
- Multitasking and organization
- Problem-solving
- Decision-making
- Team collaboration
- Team leadership
Timeline
Manager in Training
Plantpeddlerflower
07.2021 - 08.2023
Assistant Manager
SUBWAY®Restaurants
04.2015 - Current
Master of Science - Wildlife Conservation And Advocacy
Unity Environmental University
Bachelor of Arts - Biology: Evo, Eco, And Organismal Diversity
University of Northern Iowa