ALEXANDRA HELMS
Tallahassee,Fl
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Operations and Resident Experience Intern
Beam Living (Blackstone Portfolio Company)
New York, NY
06.2024 - 08.2024
- Employed customer relationship management databases to resolve an average of 40 customer inquiries daily.
- Led the formal process of adding 90 occupants to households, including legal paperwork, information verification, and financial database updates.
- Attended a 10-part leadership seminar series to develop communication skills and expand technical coaching capability.
Office Coordinator
Yisheng Clinic
Tallahassee, FL
09.2022 - 05.2024
- Responsible for all patient scheduling, follow-up appointments, records, and invoices for around 30 patients per day.
- Assisted with Thermal Imaging Reports and used effective communication to share results with an outside company.
- Coordinated inventory of medical supplement products using QuickBooks.
Market Attendant
The Market at Portofino Island Resort
Pensacola Beach, FL
05.2019 - 08.2023
- Trained new employees to be proficient in coffee preparation, customer service, and adherence to company policies and procedures.
- Served a variety of drinks for the residents and visitors, providing excellent customer service.
- Managed the market and restocked items when needed, using organizational skills.
Social Media Volunteer
AHOPE Animal Welfare Organization
Milton, FL
08.2020 - 05.2021
- Communicated the needs of the organization to our followers using social media platforms.
- Promoted campaigns related to animal welfare issues.
- Responsible for effectively responding to communication through messenger for comments on our social media posts.
Education
Bachelor of Science in Hospitality and Tourism Management -
Florida State University
Tallahassee, FL12.2024
Skills
- Microsoft Office Suite
- Operations Support
- Multitasking and Organization
- Meeting Coordination
- Presentations
- Project Support
Timeline
Operations and Resident Experience Intern
Beam Living (Blackstone Portfolio Company)
06.2024 - 08.2024
Office Coordinator
Yisheng Clinic
09.2022 - 05.2024
Social Media Volunteer
AHOPE Animal Welfare Organization
08.2020 - 05.2021
Market Attendant
The Market at Portofino Island Resort
05.2019 - 08.2023
Bachelor of Science in Hospitality and Tourism Management -
Florida State University
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