Alexandra Hernandez
El Monte,CA
Summary
To secure a position where I will be able to enhance my career and challenge my daily knowledge for self-growth and most importantly being part of a top quality team and providing optimal quality patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist/Float Technician
LabCorp
04.2024 - Current
- Perform blood collections by venipuncture and capillary techniques for all age groups
- Collected specimens for drug screens, paternity tests, alcohol tests etc.
- Perform data entry of patient information in an accurate and timely manner
- Process billing information and collect payments when required
- Prepare all collected specimens for testing and analysis along with aliquoting and packing for shipment
- Maintain patient and specimen information logs
- Provide superior customer service to all patients
- Administrative and clerical duties as necessary
- Travel to additional sites when needed
Mobile Phlebotomist
Cton Laboratory
08.2021 - 08.2023
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Stocked up with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures for elderly patients, psychiatric patients, and patients struggling with substance abuse and those with challenging veins.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
- Packaged and shipped specimens to central lab daily.
Mobile Phlebotomist/Mobile Medical Assistant
BeverlyCare Clinic
01.2021 - 07.2021
- Cross Trained: Travel Phlebotomist/medical Assistant and Referral Coordinator
- Register patient; Verify Insurance
- Ensure reports from diagnostic tests ordered
- Prepare diagnostic reports
- Administer Covid Vaccine
- Collect Specimens according to established procedures
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Scheduled appointments for patients via phone and in person.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Data entry and specimen processing including labeling, centrifuging, and freezing specimen as required by test order
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Kept lab equipment organized,clean, and restocked
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Prepared and packaged specimens for courier transport.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
- Answered questions and resolved concerns raised by both patients and specialists.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Reviewed demographic, clinical and insurance information before sending to referred specialists.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
Phlebotomist / CPT 1
Quest Diagnostics
05.2020 - 11.2020
- Collected blood from all ages
- Collected Specimens for biometric screening/ insurance exams
- Administered oral solutions; H-pylori
- Insurance verification
- Processed client payments and collected appropriate billing information.
- Navigated computer to verify and submit orders
- Processed specimens: labeling, centrifuging, splitting,aliquoting, freezing and preparing specimens for transportation
- Maintained a phlebotomy log for maintenance and temperatures
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Medical Assistant; Treatment Coordinator
FPA Women’s Health
09.2016 - 12.2017
- As a treatment coordinator I assist patients by providing excellent patient care as well as providing patients with treatment plans generated by the doctor and assisted with other assigned tasks
- Schedule appointments
- Checked vital signs
- Answered patients questions and listened to their concerns
- Verified and reviewed patients insurance coverage
- Collect patients copay
- Counseled patients on birth control methods, sexually transmitted diseases, and abortion
- Administered depo provera injection
- Submit lab orders for blood work
- Handled sensitive and confidential material
Education
Diploma - Medical Assistant
UEI College
10.2016
Licensure - Phlebotomy
Regan Career Institute
03.2016
High School Diploma -
Rosemead High School
06.2013
Skills
- Paternity Testing Certified
- Drug Testing Certified ( Urine,Blood, Saliva)
- Hair Testing Certified
- CPR Certified
- Knowledge on insurance verification
- Specimen Preparation
- HIPAA
- Infection Control
- Data Entry
- Medical Records Maintenance
- Blood Collection
- Patient Support
- Quality Control
- Customer Service
Certification
- License CPT-01005703- [Start Date: January 24,2023 Expiration Date: January 23,2025]
- Medical Assistant Diploma
- Paternity Testing Certified
- Drug Testing Certified ( Federal/Non- Federal)
-Urine
- Blood
- Hair
- Saliva
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist/Float Technician
LabCorp
04.2024 - Current
Mobile Phlebotomist
Cton Laboratory
08.2021 - 08.2023
Mobile Phlebotomist/Mobile Medical Assistant
BeverlyCare Clinic
01.2021 - 07.2021
Phlebotomist / CPT 1
Quest Diagnostics
05.2020 - 11.2020
Medical Assistant; Treatment Coordinator
FPA Women’s Health
09.2016 - 12.2017
Diploma - Medical Assistant
UEI College
Licensure - Phlebotomy
Regan Career Institute
High School Diploma -
Rosemead High School