Alexandra Hernandez

• Traveled to patient homes, assisted living, and skilled nursing facilities for mobile blood collections

• Specialized in difficult venipunctures (“hard sticks”), including geriatric and medically complex patients

• Maintained laboratory-quality specimen integrity in non-clinical environments

• Managed daily routes efficiently while meeting turnaround and productivity expectations

• Provided multi-site coverage across patient service centers based on operational needs

• Performed venipuncture and capillary collections on diverse patient populations

• Certified in DOT and non-DOT drug testing (urine, hair, oral fluid, blood) following federal chain-of-custody standards

• Certified in legal and non-legal paternity collections, ensuring strict identification and documentation compliance

• Processed and centrifuged specimens; entered patient demographics and billing information

• Mentored new staff on procedures and compliance standards

• Traveled to multiple locations to support high-volume demand and staffing coverage

• Performed venipuncture, capillary collections, drug screens, and biometric screenings

• Mentored new staff on procedures and compliance standards

• Processed specimens, entered billing information, and collected payments

• Maintained patient safety and high service standards

Mobile Phlebotomist & Referral Coordinator

Beverly Care

• Performed mobile blood collections across multiple office and patient locations

• Verified insurance eligibility and obtained prior authorizations (IPA, County, commercial)

• Entered referral requests into EHR systems and coordinated specialist appointments

• Managed EMR documentation (NextGen) and tracked referral completion

• Served as liaison between patients, providers, and specialists

• Performed mobile blood collections across multiple office locations specializing in Women's Health,General practice, and Obgyn

• Verified insurance eligibility and obtained prior authorizations (IPA, County, commercial)

• Entered referral requests into EHR systems and coordinated specialist appointments

• Managed EMR documentation (NextGen) and tracked referral completion

• Served as liaison between patients, providers, and specialists

• Coordinated patient services including annual exams, birth control, STD screenings, and abortion care

• Verified insurance, scheduled appointments, and supported clinical back-office operations including blood draws

• Educated patients on reproductive health programs including Family PACT and Title X

• Maintained confidentiality and patient advocacy standards