Alexandra Hernandez

Working for few regular families since March, initially connected with them through Facebook and have since gained additional families through referrals.

• Maintained a clean and organized environment to ensure the well-being of children under care.
• Taught children to organize toys, wash hands, and share by leading by example.
• Communicated with parents regarding children's progress and development, raising any issues.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Responded to customer requests for products, services, and company information.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.