Summary
Overview
Work History
Education
Skills
Clinical Experience
Certification
Affiliations
Languages
References
Timeline
Generic

Alexandra Hernandez

Pembroke Pines,FL

Summary

Dedicated professional with experience in the clinical setting, customer service, and education. Effective communication and prioritization contribute to ensuring organizational success. Committed to promoting respect and collaboration in all interactions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Substitute Teacher, K-12

Broward County Schools
Fort Lauderdale, Florida
03.2025 - Current
  • Delivered instructional support to K-12 students across various subjects.
  • Communicated effectively with students, parents, and staff regarding performance.
  • Maintained accurate records of student attendance, grades, and behavior reports.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Remained up-to-date with emergency procedures to keep students safe in emergency events.
  • Fostered a positive learning environment that promoted mutual respect.

Customer Service Associate

Walgreen's Pharmacy
Jacksonville, Florida
08.2023 - 08.2024
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Collaborated with pharmacy staff to ensure smooth customer service operations.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Assisted customers with photo print orders and inquiries.
  • Maintained inventory levels by restocking shelves and organizing products.

Server

Tacocraft Taqueria & Tequila Bar
Plantation, Florida
12.2022 - 04.2023
  • Provided exceptional customer service in a fast-paced dining environment.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Intern

St Johns County Courthouse
Saint Augustine, Florida
05.2021 - 08.2021
  • Assisted court clerks with filing and organizing legal documents.
  • Maintained accurate records of case files and proceedings for reference.
  • Recorded detailed notes during meetings and discussions for accurate documentation.
  • Reviewed records for accuracy and completeness before archiving processes.

Education

Bachelor of Science - Nursing

Nova Southeastern University
Davie, FL
05-2026

Skills

  • Adaptability
  • Patient care
  • Time management
  • Customer service
  • Multitasking
  • Team collaboration

Clinical Experience

HCA Westside Hospital

  • Medical Surgical Nursing 1 & 2
  • 200 Hours

Broward Health Imperial Point

  • Medical Surgical Nursing 3
  • 100 Hours

HCA Aventura Hospital

  • Psychiatric/Mental Health Nursing
  • 50 Hours

Memorial Hospital West

  • Labor and Delivery Unit
  • 50 Hours (In Progress)

Certification

  • American Heart Association Basic Life Support Provider (CPR and AED)
  • American Red Cross Babysitting and Child Care Certification

Affiliations

  • Vous Church - Servant Leader
  • Sprint Society Run Club - Member
  • LifeNet4Families Homeless Shelter - Volunteer

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Substitute Teacher, K-12

Broward County Schools
03.2025 - Current

Customer Service Associate

Walgreen's Pharmacy
08.2023 - 08.2024

Server

Tacocraft Taqueria & Tequila Bar
12.2022 - 04.2023

Intern

St Johns County Courthouse
05.2021 - 08.2021

Bachelor of Science - Nursing

Nova Southeastern University

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