Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Howe

Sacramento,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating enjoyable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

8
8
years of professional experience

Work History

Server

Darling Aviary
06.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
  • Boosted beverage sales through strategic upselling techniques and promoting daily specials.

Budtender / Merchandising

F St. Dispensary
04.2021 - Current
  • Stocked shelves, racks and cases with new or transferred product
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Increased revenue by cross-selling and upselling products and services.

Stylist Sales Associate

Nordstrom
10.2019 - 03.2020
  • Exhibited exceptional product knowledge of traditional and recent trends in fashion.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Met daily required sales goals.

Stylist Sales Associate

Windsor Fashions
02.2019 - 10.2019
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Supported sales floor, cash wrap and back of house to catalyze daily operations.
  • Adhered to loss prevention practices and reported incidents to bolster shortage control and protect company assets.

Cashier

Marshalls
10.2017 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Used POS system to enter orders, process payments and issue receipts.

Sales Liaison

Classy Hippie Tea
05.2017 - 10.2017
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Kept detailed records of daily activities through online customer database.

Education

NCLB Certification -

EGUSD
Elk Grove, CA
11.2018

High School Diploma -

Cosumnes Oaks High School
Elk Grove, CA
05.2018

Skills

  • Persuasive selling
  • Exceptional service quality
  • Knowledge and ability to work independently
  • Accurate transactions
  • Anticipating guest needs
  • Sales transactions
  • Efficient multitasking
  • Cleaning and sanitization
  • Alcohol awareness
  • Bar terminology
  • ABC standards
  • POS system expertise

Timeline

Server

Darling Aviary
06.2023 - Current

Budtender / Merchandising

F St. Dispensary
04.2021 - Current

Stylist Sales Associate

Nordstrom
10.2019 - 03.2020

Stylist Sales Associate

Windsor Fashions
02.2019 - 10.2019

Cashier

Marshalls
10.2017 - 06.2018

Sales Liaison

Classy Hippie Tea
05.2017 - 10.2017

NCLB Certification -

EGUSD

High School Diploma -

Cosumnes Oaks High School
Alexandra Howe