Alexandra Howe
Sacramento,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating enjoyable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server
Darling Aviary
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
Budtender / Merchandising
F St. Dispensary
04.2021 - Current
- Stocked shelves, racks and cases with new or transferred product
- Acknowledged, interacted and built relationships with clients to stimulate loyalty
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Increased revenue by cross-selling and upselling products and services.
Stylist Sales Associate
Nordstrom
10.2019 - 03.2020
- Exhibited exceptional product knowledge of traditional and recent trends in fashion.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Met daily required sales goals.
Stylist Sales Associate
Windsor Fashions
02.2019 - 10.2019
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Adhered to loss prevention practices and reported incidents to bolster shortage control and protect company assets.
Cashier
Marshalls
10.2017 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
Sales Liaison
Classy Hippie Tea
05.2017 - 10.2017
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Kept detailed records of daily activities through online customer database.
Education
NCLB Certification -
EGUSD
Elk Grove, CA11.2018
High School Diploma -
Cosumnes Oaks High School
Elk Grove, CA05.2018
Skills
- Persuasive selling
- Exceptional service quality
- Knowledge and ability to work independently
- Accurate transactions
- Anticipating guest needs
- Sales transactions
- Efficient multitasking
- Cleaning and sanitization
- Alcohol awareness
- Bar terminology
- ABC standards
- POS system expertise
Timeline
Server
Darling Aviary
06.2023 - Current
Budtender / Merchandising
F St. Dispensary
04.2021 - Current
Stylist Sales Associate
Nordstrom
10.2019 - 03.2020
Stylist Sales Associate
Windsor Fashions
02.2019 - 10.2019
Cashier
Marshalls
10.2017 - 06.2018
Sales Liaison
Classy Hippie Tea
05.2017 - 10.2017
NCLB Certification -
EGUSD
High School Diploma -
Cosumnes Oaks High School
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