Alexandra Hughes
Bartender
Allen Park,MI
Summary
With a proven track record at Monroe Dearborn Country Club, I excel in fostering patron loyalty and leading teams to exceed guest expectations. Skilled in menu development and workplace safety, my leadership significantly enhances service quality. My strong communication abilities and T.A.M certification underscore my commitment to excellence and team development.
Overview
11
11
years of professional experience
Work History
Bartender Supervisor
PARC
09.2023 - Current
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
Bartender Shift Manager
Busters Place
01.2014 - 10.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Head Bartender
Monroe Dearborn Country Club
03.2017 - 10.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Education
Nurse Assistant - Medical
Wayne County Community College
Detroit, MI02.2019
Associate In Business - Business
Monroe Community College
Monroe Mi 06.2015
Skills
- Task Delegation
- Employee Scheduling
- Menu development
- Workplace Safety
- TAM certified
- Worked with mixologist to make menus
- Have great communication skills
Timeline
Bartender Supervisor
PARC
09.2023 - Current
Head Bartender
Monroe Dearborn Country Club
03.2017 - 10.2019
Bartender Shift Manager
Busters Place
01.2014 - 10.2021
Nurse Assistant - Medical
Wayne County Community College
Associate In Business - Business
Monroe Community College
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