Sergio Molina
Paul,MN
Summary
Dynamic Bartender Supervisor with a proven track record at Jamesons, excelling in menu development and customer service. Expert in task delegation and inventory management, I enhanced revenue through innovative drink promotions and exceptional team training, fostering a collaborative environment that elevated customer satisfaction and loyalty.
Experienced with bar management and team leadership, ensuring smooth and efficient operations. Utilizes strong communication and organizational skills to enhance team performance and customer satisfaction. Track record of effective inventory management and conflict resolution.
Smoothly support and motivate bar staff to enhance team performance. Skilled in training and mentoring team members by leveraging 6 years of bar, restaurant, and leadership experience. Positive and upbeat leader with clear communication style and expert service knowledge.
Overview
6
6
years of professional experience
Work History
Bartender Supervisor
Jamesons
06.2022 - 02.2024
- Supervised daily bar operations, ensuring adherence to safety and quality standards.
- Trained and mentored new bartenders on mixology techniques and customer service.
- Managed inventory control, including ordering supplies and minimizing waste.
- Developed seasonal cocktail menus, enhancing customer engagement and satisfaction.
- Analyzed sales trends to adjust offerings and maximize profitability.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Increased overall revenue with creative drink promotions and themed events.
Head Bartender
MontegoBlue
09.2020 - 05.2022
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders on mixology techniques and customer service excellence.
- Developed innovative cocktail recipes, enhancing menu offerings and customer experience.
- Managed inventory control, optimizing stock levels to minimize waste and improve profitability.
- Resolved customer complaints effectively, maintaining high satisfaction and loyalty rates.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Barback/ Server
Blvd Bar & Grille
08.2018 - 10.2020
- Assisted bartenders by restocking supplies and maintaining cleanliness during high-volume service periods.
- Collaborated with team members to ensure timely delivery of beverages and customer satisfaction.
- Monitored inventory levels, reporting shortages to management for prompt replenishment.
- Maintained bar equipment and tools, ensuring proper functionality and sanitation standards.
- Supported training of new barbacks on operational procedures and best practices in service efficiency.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
Education
High School Diploma -
High School For The Recording Arts
Saint Paul, MNSkills
- Task delegation
- Employee scheduling
- Menu development
- Workplace safety
- Sanitation standards
- Collaborative mindset
- Sales expertise
- Customer service
- Highly reliable
- Engaging personality
- Handling difficult customers
- Menu memorization
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Bartender Supervisor
Jamesons
06.2022 - 02.2024
Head Bartender
MontegoBlue
09.2020 - 05.2022
Barback/ Server
Blvd Bar & Grille
08.2018 - 10.2020
High School Diploma -
High School For The Recording Arts