Alexandra Hughes
Las Vegas
Summary
- Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities
- Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pool Ambassador
Red Rock Casino Resort & Spa
03.2024 - Current
- Developed strong relationships with regular patrons, fostering loyalty through attentive service and personal connections.
- Increased repeat visits from guests with personalized attention and proactive problemsolving.
- Collaborated with other team members to provide seamless support for guests'' needs and requests.
- Handled guest complaints professionally, resolving issues promptly and escalating concerns when appropriate.
Pool Lifeguard
Red Rock Casino Resort & Spa
03.2024 - 09.2024
Receptionist
Massage Envy
11.2023 - 02.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Helped customers with any questions or probelms
Lifeguard
Boyd Gaming
03.2023 - 10.2023
- Attentively monitored swimmers to identify distress
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Scanned main areas to monitor for any safety risks.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
YardHouse
Darden
09.2024 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Standard - General Studies
Arbor View High School
Las Vegas, NV05.2023
Skills
- Team Collaboration
- Safety Policies and Procedures
- Excellent Communication Skills
- Punctual
- Trustworthy
- Great Costumer Service Skills
- Process Payments
- Greet Guests
- Verbal and Written Communication
- Time Management
- Meeting Preparation
- Social Perceptiveness
Certification
- First Aid/CPR Certified
- Food Handlers Card
Timeline
YardHouse
Darden
09.2024 - Current
Pool Ambassador
Red Rock Casino Resort & Spa
03.2024 - Current
Pool Lifeguard
Red Rock Casino Resort & Spa
03.2024 - 09.2024
Receptionist
Massage Envy
11.2023 - 02.2024
Lifeguard
Boyd Gaming
03.2023 - 10.2023
Standard - General Studies
Arbor View High School
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