Alexandra Jaime
Dallas County
Dallas,TX
1
Language
6
years of professional experience
Criminal Justice professional with 5+ years of experience in juvenile probation, residential supervision, security, documentation, and high-stress case environments. Experienced in conducting detailed interviews and assessments, maintaining confidential records, preparing accurate reports, communicating with law enforcement and court-related professionals, and exercising sound judgment under pressure. Holds a Bachelor's degree in Criminal Justice and a Master's degree in Forensic Psychology. Seeking to transition investigative and forensic-focused experience into the City of Garland Forensic Investigator role.
Work History
Juvenile Probation Officer
2 Years 9 Months- Manage assigned cases by gathering, reviewing, documenting, and maintaining details information while protecting confidential records.
- Prepare clear, accurate, and objective reports and case documentation for court and agency review
- Conduct professional interviews and ongoing communication with youth, parents, attorneys, treatment providers, and other involves professionals to obtain and verify case information.
- Assess behavior, circumstances, compliance, and risk factors and use sound judgement when making recommendations and addressing case concerns.
- Coordinate with multidisciplinary professionals and court-related personnel regarding investigations, case status, services, and requires documentation.
- Maintain composure and accuracy in high-stress situations involving conflict, crisis, and safety concerns.
Juvenile Residential Officer
2 Years- Maintained a safe, secure, and controlled environment while closely observing resident behavior and documenting significant incidents.
- Prepared detailed reports and maintained accurate records in accordance with facility policies and procedures.
- Responded to crises and behavioral incidents using de-escalation, observation, communication, and sound judgement.
- Communicated observations and relevant information to supervisors and other professionals to support appropriate case decisions.
- Applied confidentiality, professionalism, and attention to detail when handling sensitive information.
Security
1 Year 1 Month- Monitored facility safety and compliance and documented incidents and operational concerns.
- Supervised residents and coordinated transportation and shift operations while maintaining security procedures.
- Trained new staff and supported consistent adherence to policies and safety expectations.
- Worked effectively in a structures, high-responsibility environment requiring observation, reliability, and teamwork.
Education
Master’s Degree - Master of Science Psychology
Bachelor’s Degree - Criminal Justice
Bachelor’s Degree Completed
Bachelor degree
Transferred to four year university to earn bachelor degree
High School Diploma
Skills
Investigative documentation and detailed report writing
Case documentation
records management
and information accuracy
Criminal Justice procedures and court-related processes
Professional communication with diverse populations and multidisciplinary personnel
Bilingual: Spanish and English
Evidence awareness
chain-of-custody principles
and confidentiality
Interviewing
active listening
observation
and fact gathering
Crisis management
de-escalation
and high-stress decision-making
Independent work
sound judgment
organization
and attention to detail
LANGUAGES
Spanish and English (Fluent)
AWARDS
Employee of the month, Corecivic, Caught in the Act - Letot Juvenile Center
Timeline
Juvenile Probation Officer
Dallas County
11.2023 - CurrentRead More
Juvenile Residential Officer
Letot Juvenile Center
11.2021 - 11.2023Read More
Security
Dallas Transitional Center
08.2020 - 09.2021Read More
Uplift Williams Preparatory
High School Diploma
Read More
Brookhaven College
Bachelor degree
Read More
Texas Woman's University
Bachelor’s Degree from Criminal Justice
Read More
Grand Canyon University
Master’s Degree from Master of Science Psychology
Read More