Experienced Juvenile Probation Officer skilled in de-escalation techniques, report writing, and court procedures. Proven ability to conduct assessments and coordinate interventions, ensuring compliance and community safety.
Overview
19
19
years of professional experience
Work History
Juvenile Probation Officer
Department of Juvenile Justice
Miami, FL
09.2021 - Current
Supervised offenders to reduce risk to community.
Conducted assessments to evaluate juvenile needs and risks, informing case management strategies.
Monitored compliance with court orders, ensuring adherence to probation requirements.
Maintained accurate records and documentation for each case, facilitating efficient communication among stakeholders and informed decision-making processes.
Coordinated and facilitated interventions with clients and service professionals.
Completed reports on behalf of court and associated legal entities.
Interpreted data from various assessment tools to determine appropriate level of supervision.
High Rise Residential Armed Security Supervisor
Delta Five Security LLC
Miami, FL
03.2017 - 09.2021
Trained and mentored security personnel on emergency response procedures and customer service standards.
Analyzed incident reports to identify trends and recommend improvements in security practices.
Implemented staff scheduling systems to optimize resource allocation for security coverage.
Maintained detailed logs of daily activities, providing accurate records for management review.
Prepared and submitted reports to keep management informed of security activities and developments.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Trained security workers on site-specified procedures.
Conducted fire drills and other simulated emergencies to determine overall site safety.
Master Rover
Allied Barton Security
Miami Beach, FL
02.2011 - 02.2017
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Monitored CCTV cameras and alarm systems for security breaches.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to incidents and assessed active situations for security concerns.
Security VIP Host
Mango's Tropical Cafe
Miami Beach, FL
04.2008 - 10.2010
Managed reservations and seating arrangements for high-profile clientele.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Answered phone calls to take orders, give information and document reservations.
Backed up servers by checking on tables and retrieving items for guests.
Front Gate Security Officer
Kent Security
Miami, FL
09.2007 - 04.2008
Enforced company policies regarding visitor access and identification verification.
Maintained detailed logs of all entries, exits, and incidents on site.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Streamlined access control processes through the use of technology such as ID scanners and surveillance cameras.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Managed incident reports accurately and efficiently while providing detailed information for further investigation if required.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Education
Bachelor of Science - Criminal Justice
Brown Mackie College
Miramar, FL
05-2013
Skills
De-escalation techniques
Juvenile probation
Juvenile assessment
FLUENT IN English, Creole, and French
Case management
Report writing
Court procedures
First aid training
Trained in defensive tactics
Law interpretation
Court report documentation
Security checks
Proficient in computer programs, software, and microsoft office, and Microsoft office reliable, highly motivated, and coachable