Alexandra Jean
East Orange,NJ
Summary
Results-driven professional with an active Secret Clearance. Consistently demonstrates ability to lead teams to success through effective management and strategic planning. Track record includes coordinating projects and fostering team collaboration, resulting in achievement of significant milestones. Utilizes strong leadership and communication skills to drive team performance and ensure timely project completion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inbound Area Support - HR Team Lead
350th AG HR CO
09.2023 - 08.2024
- Migrated/Processed incoming soldiers into Kuwait using a manifest army system.
- Provided 48 hour meal stamps and Dog Tags as necessary.
- Trained new team members by relaying information on company procedures and safety requirements.
- Handled sensitive information/PII
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Executive Assistant
Abundant Life Family Church
06.2021 - 06.2023
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Claims Analyst
Health Partner Plans
02.2018 - 02.2020
- Completed claim adjustments while maintaining corporate and departmental standards
- Provided responses to technical questions and ensure that all inquiries are accurately documented in the Macess database
- Investigated and determined primacy between multiple payers; also coordinated benefits between multiple payers and calculated provider payment based on fee schedules and pricing information
- Assisted the Technical Support Staff with resolving claim adjudication errors that may have resulted in a negative impact to Health Partners performance
Education
Human Resources
Adjutant General School: HR Specialist Course
Fort Jackson, SC05-2021
Soldier's Certificate -
Army Basic Combat Training
Fort Jackson, SC02-2021
37 College Credits - Business Administration
Montgomery County Community College
Blue Bell, PA01-2018
High School Diploma -
Abington Senior High School
Abington, PA01-2014
Skills
- Ability to work under pressure
- Self-Motivation
- Conflict Resolution
- Adaptability
- Administrative
- Clerical
- Customer satisfaction
- Decision Making
- Policies
- Quality
- Time Management
- Performance Improvement
Certification
Active Secret Clearance
Timeline
Inbound Area Support - HR Team Lead
350th AG HR CO
09.2023 - 08.2024
Executive Assistant
Abundant Life Family Church
06.2021 - 06.2023
Claims Analyst
Health Partner Plans
02.2018 - 02.2020
Active Secret Clearance
Human Resources
Adjutant General School: HR Specialist Course
Soldier's Certificate -
Army Basic Combat Training
37 College Credits - Business Administration
Montgomery County Community College
High School Diploma -
Abington Senior High School
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