Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Joya

Palm Springs,FL

Summary

Proven leader in customer service and team coordination, I significantly enhanced customer satisfaction at Catayu through effective complaint resolution and staff supervision.

Overview

2
2
years of professional experience

Work History

Restaurant Supervisor

Catayu
05.2024 - Current
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.

Sales Associate

AT&T Wireless
01.2024 - 05.2024

Sales Associate

T-Mobile
12.2022 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Goliath Academy
6432 Lake Worth Rd, Greenacres FL 33463
02-2024

Skills

  • Customer service
  • Team coordination
  • Hospitality
  • Staff training

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Restaurant Supervisor

Catayu
05.2024 - Current

Sales Associate

AT&T Wireless
01.2024 - 05.2024

Sales Associate

T-Mobile
12.2022 - 01.2024

High School Diploma -

Goliath Academy

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Alexandra Joya