Alexandra Joya
Palm Springs,FL
Summary
Proven leader in customer service and team coordination, I significantly enhanced customer satisfaction at Catayu through effective complaint resolution and staff supervision.
Overview
2
2
years of professional experience
Work History
Restaurant Supervisor
Catayu
2791 S Congress Ave, Palm Springs Fl 33461
05.2024 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Sales Associate
AT&T Wireless
4749 W Atlantic Ave, Delray Beach Fl, 33461
01.2024 - 05.2024
Sales Associate
T-Mobile
3321 S Congress Ave, Palm Springs Fl 33461
12.2022 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Goliath Academy
6432 Lake Worth Rd, Greenacres FL 3346302-2024
Skills
- Customer service
- Team coordination
- Hospitality
- Staff training
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Restaurant Supervisor
Catayu
05.2024 - Current
Sales Associate
AT&T Wireless
01.2024 - 05.2024
Sales Associate
T-Mobile
12.2022 - 01.2024
High School Diploma -
Goliath Academy