Alexandra Kennedy
Terrell
Summary
Motivated and reliable college student with a strong academic record and hands-on experience in customer service and team environments. Known for maintaining high standards, working efficiently under pressure, and building positive relationships with customers and coworkers. Seeking opportunities to contribute strong communication and problem-solving skills in a fast-paced setting.
Overview
7
7
years of professional experience
Work History
Server/Event Bartender
Cheddars Stratch Kitchen
Tyler, TX
10.2023 - 05.2026
- Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Maintained cleanliness and organization of dining area, contributing to positive ambiance.
- Trained new servers on menu items, service protocols, and POS systems for seamless operations.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Provide knowledgeable recommendations on drink selections to patrons.
- Train new bartending staff on operational procedures and customer service standards.
- Implement inventory management practices to track supplies and minimize waste.
- Adapt quickly to changing event dynamics while maintaining high service quality.
Barn Manager
Sliver Lining Training Center
Terrell, TX
11.2019 - 05.2023
- Oversaw daily barn operations, ensuring optimal care and management of equine facilities.
- Developed and implemented feeding schedules to enhance horse health and nutrition.
- Coordinated training programs for staff on best practices in animal husbandry and barn maintenance.
- Managed scheduling for equestrian lessons, optimizing resources and improving client satisfaction.
- Enhanced safety protocols resulting in improved workplace conditions for staff and horses.
- Established relationships with veterinarians and farriers to ensure comprehensive care for all horses.
- Developed individualized training programs tailored to diverse student skill levels.
- Instructed riding techniques and safety protocols for students of all ages.
- Evaluated student progress and adjusted lesson plans accordingly to enhance performance.
Education
Bachelor of Science - Biochemistry
The University of Texas At Tyler
Tyler, TX05-2027
High School Diploma -
Heath High School
Rockwall, TX05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Menu memorization
- Team collaboration
- Food safety practices
- Team member support
- Customer feedback management
- Server training
- Liquor, wine, and food service
- Team player
- Adaptable and flexible
- Multitasking
Languages
French
Full Professional
Timeline
Server/Event Bartender
Cheddars Stratch Kitchen
10.2023 - 05.2026
Barn Manager
Sliver Lining Training Center
11.2019 - 05.2023
Bachelor of Science - Biochemistry
The University of Texas At Tyler
High School Diploma -
Heath High School