Alexandra Kramer
Summary
Dynamic and client-focused Hairstylist with a proven track record at Ella Lynn Salon, enhancing customer satisfaction through personalized services. Excelled in high-volume settings, showcasing outstanding communication and multitasking abilities. Collaborative team leader at Chick-fil-A, adept at maintaining operational excellence and resolving customer issues, ensuring a loyal clientele and a profitable business.
Overview
7
7
years of professional experience
Work History
Hairstylist
Ella Lynn Salon
10.2022 - Current
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Server
Blind Squirrel
11.2021 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Shift Leader
Chick-fil-A
08.2017 - 11.2021
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Science - Nursing
Gateway Community And Technical College
Edgewood, KY05-2026
Cosmetology - Cosmetology
Empire Beauty School
Florence07-2021
Skills
- Fast learner
- Outstanding communication skills
- Cooperative and collaborative
- Client focus and assistance
Timeline
Hairstylist
Ella Lynn Salon
10.2022 - Current
Server
Blind Squirrel
11.2021 - Current
Shift Leader
Chick-fil-A
08.2017 - 11.2021
Associate of Science - Nursing
Gateway Community And Technical College
Cosmetology - Cosmetology
Empire Beauty School
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