I have many interests
I love animals, sports of all kinds, weather/meteorology, music, singing, dancing, outdoors, flowers, water sports, hunting for morel mushrooms & most of all spending time with my 2 children & husband
Alexandra Lambert
Burlington,USA
Summary
Seeking a position with a company where I can contribute to the success of both the company and my personal development.
Overview
20
20
years of professional experience
Work History
Cashier
Aldi
01.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Menards
01.2018 - 12.2019
- I would work the checkout register up front for guests to purchase their items. I helped with large purchases such as large amounts of wood, roofing, shingles, plants/trees, furnishings, bathroom remodels etc. We needed to be accurate, friendly and focused for every transaction.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
PT teller
Casebine Community Credit Union
02.2015 - 08.2015
- I would help our clients with their daily money transactions ranging from cash and coin to transfers, checks and money transfers. I received large amounts of cash and coins from business vendors. The drive thru lanes were also my duty. To be able to bounce back and forth from the main inside line to the drive thru lanes.
CSR- Customer Service Representative- teller
Iowa State Bank- now BANK
05.2014 - 01.2015
- Worked one on one with bank clients to assist them with their daily bank transactions and also questions or concerns they might have on their account. This job required customer interaction, computer skills, efficiency and professionalism. Also, part of being a teller handling client's money is to be very understanding of problems, questions and also concerns they might have with their bank accounts, loans and lines of credit etc.
Front desk Clerk
Ada County Juvenile Court Services
03.2009 - 03.2014
- I worked as a clerk of the juvenile court house at the front desk. I was one of the first faces everyone saw as they came into the building. I would receive orders from their Probation officers and also the judge themselves for a UA to be performed. I would also work multiple monitors to keep track of the Juvenile's records, payments, fees, court documents and times they are due into court. I was very accurate, friendly and fast with all of my duties. I also answered the phone as well as took payments over the phone for their restitution.
Bank teller and vault teller
Key Bank
02.2006 - 03.2009
- Worked one-on-one with bank clients to assist them with their daily bank transactions. I was promoted to vault teller and responsible for handling large amounts of cash, responsible for balancing the vault and also shipping out and receiving large amounts of cash. This job required customer interaction, computer skills, efficiency and professionalism. Also, part of being a teller handling clients’ money is to be very understanding of problems, questions and also concerns they might have with their bank accounts, loans and lines of credit etc.
Collection agent
ACS – Action Collection Service
10.2005 - 01.2006
- My responsibilities include phone debt collections for repossessions, bankruptcy, and student loans. I work with lawyers and have a good understanding of privacy laws like HIPAA.
Bank teller
U.S. Bank
06.2004 - 10.2005
- Worked one-on-one with bank customers to assist them with their daily bank transactions. This job required customer interaction, computer skills, and professionalism. I voluntarily handled marketing activities at Boise State football games and was able to increase credit card customers.
Sales Associate
Planet Beach
01.2004 - 08.2004
- As a sales associate I was responsible for outside sales promotions, internal sales presentations including tours of our services and helping customers with their selection of our products and services. I was in the top 5 for sales in this store with the store scoring top 10 sales in the company.
Sales Associate
Dillards
09.2002 - 01.2004
- As a sales associate in the Juniors department, responsible for assisting customers with their purchases, ringing up sales, and developing customer profiles. I have been a top performer in the store since beginning with the company. I have received several formal customer commendations for creative and progressive sales techniques.
Deli clerk
Winco, Incorporated
06.2002 - 09.2002
- Assist customers with their deli items, prepare foods, slice meats, and perform closing duties at the end of my shifts. I have learned how to work safely with all of the slicing and heating equipment. I have been cross trained in the pizza deli and my work is split between the deli and pizza. My supervisor gave me this opportunity because of my good customer service skills.
Education
High School Diploma - High School Classes
Eagle High School
Eagle, ID06.2002
Skills
- Typing 55 WPM, Very good personal computer skills including Microsoft software, bank systems, and credit collection systems
Awards
US Bank – perfect customer service scores., Selected to perform the national anthem at several school assemblies in junior and senior years of high school.
Interests
PERSONAL
I am an outgoing, dedicated person with a desire to work with people. Dependability and working closely with others are some of my strengths.
I can multitask very well while showing elite customer service skills and support. I love a great challenge and to learn new things. I love to be and stay busy.
Timeline
Cashier
Aldi
01.2022 - 07.2022
Cashier
Menards
01.2018 - 12.2019
PT teller
Casebine Community Credit Union
02.2015 - 08.2015
CSR- Customer Service Representative- teller
Iowa State Bank- now BANK
05.2014 - 01.2015
Front desk Clerk
Ada County Juvenile Court Services
03.2009 - 03.2014
Bank teller and vault teller
Key Bank
02.2006 - 03.2009
Collection agent
ACS – Action Collection Service
10.2005 - 01.2006
Bank teller
U.S. Bank
06.2004 - 10.2005
Sales Associate
Planet Beach
01.2004 - 08.2004
Sales Associate
Dillards
09.2002 - 01.2004
Deli clerk
Winco, Incorporated
06.2002 - 09.2002
High School Diploma - High School Classes
Eagle High School
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