Summary
Overview
Work History
Education
Skills
Timeline
Technologies
Generic

Alexandra Liapis

Fargo,ND

Summary

Designer with a background in human-centered communication, written clarity, and experience shaping interactions in emotionally sensitive, high-stakes contexts. Skilled in analyzing real conversations, adapting language for tone and intent, and collaborating across disciplines.

Overview

5
5
years of professional experience

Work History

Lead Floral Designer

Hornbacher's
04.2023 - Current
  • Designed visual compositions with intentional hierarchy, balance, and emotional impact
  • Evaluated and refined visual outcomes based on client needs and contextual use
  • Translated abstract emotional requirements into concrete visual solutions
  • Critiqued and iterated designs under time constraints while maintaining quality
  • Communicated design decisions clearly to clients and collaborators

Cosmetic & Customer Service Professional

Macys
06.2021 - 03.2023
  • Handled transactions, returns, and customer inquiries accurately
  • Provided front-facing customer service in a high-traffic retail setting
  • Prioritized and organized tasks to efficiently accomplish service goals.

Design & Documentation Assistant

Outdoor Escapes
09.2021 - 02.2023
  • Translated abstract client needs into structured communication and design documentation
  • Participated in iterative refinement cycles based on feedback, constraints, and real-world outcomes
  • Documented changes, intent, and rationale to support alignment across teams
  • Adjusted messaging and explanations to bridge gaps between technical teams and clients

Education

Bachelors of Design - Architecture And Design

University of Minnesota
Minneapolis, MN
05-2019

Skills

  • Human-Centered Communication & Empathetic Writing
  • Conversation Analysis & Pattern Recognition
  • Tone, Voice & Intent Adaptation
  • Clear, Natural Language for Screen-Based Experiences
  • Dialogue Structuring & Flow Awareness
  • Emotional Context Awareness in Communication
  • Breakdown Identification & Repair in User Interactions
  • Collaborative Work with Product & Design Teams
  • Systems Thinking & Iterative Improvement
  • Written Feedback & Documentation

Timeline

Lead Floral Designer

Hornbacher's
04.2023 - Current

Design & Documentation Assistant

Outdoor Escapes
09.2021 - 02.2023

Cosmetic & Customer Service Professional

Macys
06.2021 - 03.2023

Bachelors of Design - Architecture And Design

University of Minnesota

Technologies

  • Adobe Photoshop
  • Illustrator
  • InDesign
  • Canva
  • Figma