Alexandra Lopez
Dallas,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Sonic-Drive in
Dallas, TX
11.2022 - Current
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Answered 5-10 calls per shift to assist with customer questions and concerns.
Picker
Amazon
Irving, TX
10.2023 - 12.2023
- Followed established guidelines for picking orders accurately.
- Established and maintained good relations with customers, vendors and transport companies.
- Inspected damaged goods prior to disposal or return to vendor.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Recognized defective material and reported issues to management.
Education
High School Diploma -
W.H. Adamson High School
Dallas, TX05-2023
Skills
- Product and Service Knowledge
- Employee Engagement
- Money Handling
- Customer Relations
- Strategic Planning
- Team Motivation
Timeline
Picker
Amazon
10.2023 - 12.2023
Assistant Manager
Sonic-Drive in
11.2022 - Current
High School Diploma -
W.H. Adamson High School
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