Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Alexandra Lugo

San Antonio

Summary

Results-driven professional with expertise in analytical problem-solving and innovative solution delivery in dynamic environments. Proven ability to enhance customer experiences through effective communication and multitasking skills. Committed to continuous learning and adaptability, contributing positively to team objectives and organizational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Officer

Stone Oak Methodist Hospital
San Antonio
01.2025 - Current
  • Executed daily patrols to ensure consistent security presence across property.
  • Provided escorts for visitors throughout facility as required.
  • Monitored CCTV systems to maintain safety and security of premises.
  • Coordinated with law enforcement during incidents, ensuring effective response.
  • Conducted incident reporting to document security and loss prevention events.
  • Utilized x-ray and body scanning equipment to prevent unauthorized items entry.
  • Deterred misconduct through visible security presence at facilities.
  • Verified photo IDs and tickets for guest access.

Security Officer

Allied Universal Security
San Antonio
05.2024 - 09.2025
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Provided escorts for visitors as needed throughout the facility.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Recreation Attendant

Hyatt Vacation Club at Wild Oak Ranch
H
02.2023 - 08.2023
  • Fostered an upbeat environment for Owners and guests across recreational areas.
    Provided comprehensive information about recreational options, including facilities and lessons.
    Encouraged Owner and guest involvement in diverse recreation activities.
    Managed registration and scheduling of activities using established procedures.
    Handled payment processing for rentals, activities, facility use, and merchandise sales.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Conducted tours of the facility for prospective members or visitors.
  • Organized activities for children such as arts and crafts projects, scavenger hunts.
  • Assisted with setting up special events such as birthday parties, corporate functions.

Education

High School Diploma -

John Paul Stevens High School
San Antonio, TX
06-2023

Skills

  • Attention to detail
  • Effective communication
  • Problem solving
  • Risk assessment
  • Incident reporting
  • Conflict resolution
  • Team collaboration
  • Data management
  • Activity logging
  • Dependability and honesty
  • Pattern recognition
  • Evidence collection
  • Verbal and written communication
  • Relationship management
  • Criminal law knowledge

Affiliations

  • Bowling
  • Puzzle Games

Languages

English
Full Professional

Certification

  • CPR
  • Guard Card

References

References available upon request.

Timeline

Security Officer

Stone Oak Methodist Hospital
01.2025 - Current

Security Officer

Allied Universal Security
05.2024 - 09.2025

Recreation Attendant

Hyatt Vacation Club at Wild Oak Ranch
02.2023 - 08.2023

High School Diploma -

John Paul Stevens High School

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