Alexandra MacArthur
Bonney Lake
Summary
Dependable professional with extensive experience in emergency response and compliance. Demonstrated ability to make decisive choices in high-pressure environments while ensuring effective communication and customer service. Committed to supporting organizational objectives through reliability and meticulous attention to detail.
Overview
24
24
years of professional experience
Work History
Hawk's Peak Supervisor
Snoqualmie Casino and Hotel
Snoqualmie
08.2025 - Current
- Managed daily operations and sustained elevated service standards for guests.
- Assisted with monthly inventory.
- Trained new employees on company policies and procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Bartender
Emerald Queen Casino and Hotel
Tacoma
09.2023 - 02.2024
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Marine Patrol Technician
Mercer Island Police Department
Mercer Island
01.2002 - 02.2018
- Responded to emergency situations, providing immediate assistance and support to ensure public safety.
- Proven ability to identify, analyze and mitigate security threats before they escalate.
- Operated and maintained various police equipment and technology systems.
- Conducted inspections to ensure compliance with safety standards.
Education
ServSafe Certification
ServSafe
Chicago, IL11.2025
Phlebotomist
Rainer Phlebotomy
Enumclaw, WA06.2022
Associate of Science - Fire Command And Administration
Bellevue College
Bellevue, Washington, WA06.2001
IFSAC Firefighter I&II
Washington State Fire Training Academy
North Bend, WA04.2001
Skills
- Confident and decisive under stressful conditions
- Strong verbal and written communication skills, software proficiency
- Essential eye for details and ability to enforce regulatory compliance
- Uncompromising ethics and reliability processing sensitive information
- Prior certifications in ACCESS Levels I & II Ability to possess and maintain higher levels of security clearances
Timeline
Hawk's Peak Supervisor
Snoqualmie Casino and Hotel
08.2025 - Current
Bartender
Emerald Queen Casino and Hotel
09.2023 - 02.2024
Marine Patrol Technician
Mercer Island Police Department
01.2002 - 02.2018
ServSafe Certification
ServSafe
Phlebotomist
Rainer Phlebotomy
Associate of Science - Fire Command And Administration
Bellevue College
IFSAC Firefighter I&II
Washington State Fire Training Academy