Alexandra Madalina Velicu
Ilfov
Overview
12
12
years of professional experience
Work History
Merchandise and Event manager
Soft Sphere LTD
10.2023 - Current
- Manage and propose budgets for each event and trip the Client;
- Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order if needed;
- Ensure to get the best rates for everything the Client purchases;
- Manage the relationship with the Conference the Client is attending;
- Create and maintain an event schedule for each brand we work with;
- Manage all the requests for graphic, branding and swag creation for each event;
- Ensure that the Client is getting the maximum exposure possible at each event;
- Manage Merch, creation, production and distribution;
- Upkeep Merch Storage;
- Manage all events on and off site: set-up, tear down, and follow-up processes;
- Learn about each client in order to be able to represent them at the event;
- Create reports for each event, with the purpose of improving the Client’s presence in each one of them;
- Assess an event’s overall success and submit findings.
SEO Specialist
LACEDO COM SRL
08.2015 - 07.2023
- Implement strategies like link building and social media to improve website authority
- Address technical issues on the website that impact search engine rankings
- Analyze website traffic, user behavior, and search engine rankings to track SEO performance
- Develop and execute a content strategy that aligns with SEO goals
- Track SEO performance, identify areas for improvement, and report on results
- Keep up with the latest search engine algorithms, trends, and best practices
- Enhanced website rankings by implementing effective on-page and off-page SEO strategies.
- Spearheaded ongoing competitor analysis efforts to reveal new opportunities for growth and differentiation in the crowded marketplace.
Front Desk Representative
Hotel Scala Boutique
01.2015 - 07.2015
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved customer complaints and concerns, resulting in improved customer retention and loyalty.
- Training new team members
- Played a key role in upholding hotel brand standards by consistently providing top-notch service at the front desk area.
- Administrative tasks
- Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Developed strong rapport with guests through friendly interactions and genuine interest in their well-being during their stay.
- Utilized property management software effectively to manage reservations accurately and streamline operations at the front desk.
Waitress
Hotel Scala Boutique
08.2013 - 12.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Certificate of participation - Public Speaking
Extreme Training
Bucharest, Romania02.2021
Diploma - Media Strategy & Planning
IAA School of Marketing And Communication
Bucharest, Romania11.2020
Graduation diploma - Administration and efficiency of Google Ads
SEOmark.ro
Bucharest, Romania06.2019
Certificate of graduation - Project Manager specialization
Extreme Training
Bucharest, Romania06.2019
SEO course graduation certificate -
Rezistenta Online
Bucharest, Romania05.2019
Social media course graduation certificate -
Rezistenta Online
Bucharest, Romania04.2019
Certificate of graduation - Manager occupation specialization
Extreme Training
Bucharest, Romania04.2019
Certificate of participation - Negotiation techniques
Extreme Training
Bucharest, Romania03.2019
Bachelor's degree -
University of Bucharest, Faculty of Administration And Business, Marketing
Bucharest, Romania06.2017
High school diploma -
"Costin C. Kiritescu" Economic College, Tourism And Food
Bucharest, Romania06.2014
Skills
- - good communication skills acquired following theater courses
- - management skills
- - a good knowledge of the administration of online platforms
- - organizations skills acquired following courses and manager experience
- - team worker
- - photography and video maker/edit skills
- - public speaking
- - driver license
- - working under pressure
- - motivational speaker
LANGUAGES
Romanian - native
English - fluent
Timeline
Merchandise and Event manager
Soft Sphere LTD
10.2023 - Current
SEO Specialist
LACEDO COM SRL
08.2015 - 07.2023
Front Desk Representative
Hotel Scala Boutique
01.2015 - 07.2015
Waitress
Hotel Scala Boutique
08.2013 - 12.2014
Certificate of participation - Public Speaking
Extreme Training
Diploma - Media Strategy & Planning
IAA School of Marketing And Communication
Graduation diploma - Administration and efficiency of Google Ads
SEOmark.ro
Certificate of graduation - Project Manager specialization
Extreme Training
SEO course graduation certificate -
Rezistenta Online
Social media course graduation certificate -
Rezistenta Online
Certificate of graduation - Manager occupation specialization
Extreme Training
Certificate of participation - Negotiation techniques
Extreme Training
Bachelor's degree -
University of Bucharest, Faculty of Administration And Business, Marketing
High school diploma -
"Costin C. Kiritescu" Economic College, Tourism And Food
Similar Profiles
Vinay PrasadVinay Prasad
Front office executive (front desk) at Sphere soft solution india pvt ltdFront office executive (front desk) at Sphere soft solution india pvt ltd
Nery Nyla CantosNery Nyla Cantos
Bookkeeper - Australian Client at Zenith Sphere Services Inc. - Parker Black and ForestBookkeeper - Australian Client at Zenith Sphere Services Inc. - Parker Black and Forest
Sara AtifSara Atif
CEO & Founder at Infiniti Sphere Private (Limited)CEO & Founder at Infiniti Sphere Private (Limited)
Georgiana GhitaGeorgiana Ghita
Coordination of Business Development, Marketing & Tehnic activity at Axereal GroupCoordination of Business Development, Marketing & Tehnic activity at Axereal Group
Madalina FlorescuMadalina Florescu
Senior Specialist People and Culture Ops. at Philip Morris RomaniaSenior Specialist People and Culture Ops. at Philip Morris Romania