Alexandra Malek
Miami,United States
Summary
Over 5 years of extensive management consulting experience in IBM’s Automation and Data Platforms practice area, specializing in serving diverse clientele within the Federal sector, particularly in supply chain and logistics. Demonstrated expertise in implementing technology solutions to enhance operational efficiency. Proficient in cultivating strong client relationships and adept at bridging the gap between technical and functional teams, effectively translating technical specifications into actionable business requirements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Managing Consultant
IBM
07.2022 - Current
- Monitors project hours, revenue, financial forecasts, and resource allocation to meet contract agreements as project manager.
- Contributed to business development, proposal shaping, and sales of new client engagements ranging from $500k Proofs of Concept to $160M delivery contracts.
- Manages delivery of multiple projects for defense clients concurrently, overseeing automation focused implementations and process improvement analyses through process mining. Oversee teams varying in size from 6-10 people.
- Facilitates requirements gathering and process discovery workshops for clients to learn about as-is processes and paint points.
- Facilitated Design Thinking Workshops with defense client stakeholders to ideate and prioritize solutions for proofs of concept, focusing on impact and feasibility.
Collaborates with government leads and process SMEs to advocate for RPA adoption, conducting process discovery sessions, gathering requirements, mapping processes, and evaluating feasibility and ROI to recommend use cases for development. - Leads team of 6 developers overseeing 15 use cases at various stages of SDLC across 6 functional areas, with 12 automations deployed to production.
- Collaborates with government leads and process SMEs to advocate for RPA adoption, conducting process discovery sessions, gathering requirements, mapping processes, and evaluating feasibility and ROI to recommend use cases for development.
- Established Defense client's standardized process for requesting unattended bot accounts within UIPath, facilitating deployment of unattended automations
Senior Consultant
IBM
07.2020 - 07.2022
- Steered pharmaceutical traceability initiatives for an international development agency in countries in Sub-Saharan Africa. Spearheaded strategic workshops and formulation of countries' Traceability Strategy and Vision, resulting in establishment of a governing body for implementation.
- Designed standardized master data framework and profiling process to enable end-to-end traceability in pharmaceutical supply chains, applying analysis to enhance data quality and inform recommendations for several countries.
- Led data harmonization efforts for national product catalogs and warehouses to meet GS1 standards, while also completing a count master data file for system implementation.
- Worked to optimize service delivery routes for the USPS major processing facilities to downstream post offices. Utilized TMOD software to model transportation logistics for 8 sites, completing 6 new site models within 3 months, achieving an average mileage savings of 10.8%, all while working with sites who implemented these new delivery schedules to gather feedback and implement additional solutions for optimization.
- Recommended an IoT dashboard for tracking USPS vehicles, ensuring supplier compliance with scheduled routes, and mitigating transportation-related issues. Successfully signed Proof of Concept with client for prototype development.
Education
Bachelors of Science - Supply Chain Management and Information Systems
University of Maryland
College Park, US05.2018
Skills
- Adobe XD
- Advanced Excel
- Agile Methodology
- Client Management
- Data Analysis
- Design Thinking
- Project Management
- BY TMOD (Transportation Modeling Software)
Certification
ICAgile Certified Practitioner (Issued July 2019)
Timeline
Managing Consultant
IBM
07.2022 - Current
Senior Consultant
IBM
07.2020 - 07.2022
Bachelors of Science - Supply Chain Management and Information Systems
University of Maryland