Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Marie Diaz Torres

Davenport,US

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

9
9
years of professional experience

Work History

Cashier

Bjs Wholesales Club
Davenport, US
01.2023 - Current
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Greeted customers promptly and responded to questions.

Sales Floor Associate

Walmart Supercenter
Haines City, US
09.2016 - 12.2020
  • Provided feedback to management on customer needs and potential product request.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers to determine wants or needs.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
  • Created positive experiences for customers through friendly conversations during transactions.

Education

High School -

Escuela Superior José Gautier Benítez
Caguas, Caguas

Credits - Pharmacy Technician

Huertas Jr College
Puerto Rico

Skills

  • Sales
  • Customer assistance
  • Merchandise restocking
  • Cash register operation
  • Inventorying products
  • Scanner operations
  • Reports and documents
  • Team collaboration
  • Data entry
  • Paperwork processing

Languages

Spanish
Professional

Timeline

Cashier

Bjs Wholesales Club
01.2023 - Current

Sales Floor Associate

Walmart Supercenter
09.2016 - 12.2020

High School -

Escuela Superior José Gautier Benítez

Credits - Pharmacy Technician

Huertas Jr College
Alexandra Marie Diaz Torres