Accomplished Cardiac Quality Control Coordinator and Research RN at MercyOne Iowa Heart Center, adept in quality improvement and clinical research, enhancing patient safety and satisfaction. Leveraged clinical expertise and teamwork to mentor staff and streamline processes. Proficient in data entry and clinical judgment, significantly contributing to healthcare excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cardiac Quality Control Coordinator
MercyOne Iowa Heart Center
03.2021 - Current
Spearheaded quality improvement initiatives to enhance overall departmental performance and patient satisfaction levels.
Participated in quality improvement initiatives, identifying areas of potential enhancement within the diagnostic department.
Participated in quality improvement projects to enhance overall performance within the organization.
Participated in quality improvement initiatives, identifying areas of opportunity and implementing changes accordingly.
Skilled at working independently and collaboratively in a team environment.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Entered data and managed the national registry for the Structural Heart Program
Reviewed mortalities, morbidities, and readmissions for opportunities for change or improvement
Research RN-Cardiac
MercyOne Iowa Heart Center
10.2019 - 03.2021
Expedited study timelines by efficiently coordinating participant scheduling, follow-up appointments, and data entry tasks.
Reduced protocol deviations by providing thorough training on study procedures to both staff members and participants alike.
Maintained extensive documentation of patient progress, treatment plans, and adverse reactions to ensure complete records for future reference and regulatory compliance.
Established strong working relationships with patients, families, and healthcare providers to facilitate seamless coordination of care throughout the research process.
Mentored junior research nurses, fostering professional growth and collaborative work environments.
Ensured patient safety and adherence to ethical standards by carefully monitoring study procedures and reporting any deviations.
Acute Care Registered Nurse
MercyOne Des Moines Medical Center
10.2015 - 10.2019
Managed complex cases involving multiple medical conditions such as diabetes, heart failure, respiratory issues, and renal failure.
Improved patient outcomes by providing high-quality acute care nursing services and closely monitoring vital signs.
Maintained regulatory compliance with nursing policies and procedures while delivering exceptional patient care in a fast-paced environment.
Ensured timely interventions for critical patients, utilizing strong clinical judgment and knowledge of evidence-based practices.
Enhanced patient satisfaction through compassionate communication, advocacy, and comprehensive education on disease management.
Demonstrated adaptability by floating to various units throughout the hospital as needed, providing high-quality acute nursing care in diverse clinical settings.
Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
Worked on all acute care floors including: telemetry, ortho, med/surg, urology, neuro, observation, psych.
Patient Care Technician
MercyOne Des Moines Medical Center
10.2013 - 10.2015
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.