Summary
Overview
Work History
Education
Skills
Languages
Leadership Experience
Certification
Timeline
Generic

Alexandra Medina

Saint James,NY

Summary

Driven professional with experience in advertising operations, customer service, clients abroad, and digital marketing. Manages client accounts and delivers effective solutions. Builds strong client relationships using exceptional communication skills, and is a highly organized individual.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ad Traffic Coordinator

University Sports Publications
Central Islip
08.2024 - Current
  • Serves as the point of contact for clients and ensures that all advertisement needs and expectations are met
  • Highly organized, has skills in customer relations, speaks to over one hundred customers daily, maintains constant communication and provides prompt solutions to customer issues
  • Creates and maintains a comprehensive database of all program information and scheduling details, adhering to strict deadlines and strict requests
  • Manages and organizes customer accounts, and invoices, makes executive decisions based on accounting records
  • Works with Information Technology to troubleshoot issues and ensure proper advertisement scheduling
  • Aids in the creation, and delivery of client advertisements across multiple different systems and collaborates with design and production teams to edit ad content
  • Takes part in training new team members on basic coordinating processes

Au Pair & Freelance Content Creator

Objectif Au Pair
Lyon, France
04.2023 - 07.2024
  • Lived with a host family in France for the duration of a year and formed a strong relationship with three children ages 3 to 8 through eagerness to learn their culture
  • Planned and executed educational activities resulting in the development of the children’s English language skills
  • Enforced rules, ensured safety, and managed behavior through creative problem solving
  • Created regular schedules, communicated, and adapted to new information/direction in the French language
  • Worked with an au pair agency Objectif Au Pair and served as a point of contact for future clients by providing information and explaining my experience

Sales Associate

Orangetheory
Smithtown, New York
09.2022 - 04.2023
  • Handled customer service calls regarding membership issues, complaints, and enrollments and developed the ability to multitask in a high pressure environment
  • Created an engaging/welcoming environment for current members to take full advantage of what the gym has to offer
  • Recruited and onboarded new members by promoting program benefits—similar to student recruitment
  • Responsible for preparing invoices and assisting with opening and closing procedures of the gym
  • Equipped with extensive knowledge of the company which is explained and shown to potential new members

Education

Bachelor of Arts - Philosophy, Politics, Law

Binghamton University, State University of New York
Binghamton, NY
05.2022

Some College (No Degree) - Communicatons

University of Connecticut
Storrs, CT

Skills

  • Microsoft Office Suite
  • Advertising operations
  • Scheduling software
  • Adobe Photoshop
  • Adobe Acrobat
  • PowerPoint
  • Customer service
  • Content editing

Languages

French, professional

Leadership Experience

  • Opinions Writer, Pipedream Binghamton (Newspaper), Binghamton, NY, 01/20-05/22, Developed formidable opinions on a variety of subjects that were then submitted into the school newspaper and published for the public to read
  • Special Events Chair, Delta Phi Epsilon Sorority, Binghamton, NY, 01/20- 05/21, Oversaw event logistics, venue scheduling and accommodations for overnight formals, and wine tasting tours and maintained close communication with clients to mitigate service issues

Certification

Level 3 Certificate in Teaching English as a Foreign Language (TEFL Academy)

Timeline

Ad Traffic Coordinator

University Sports Publications
08.2024 - Current

Au Pair & Freelance Content Creator

Objectif Au Pair
04.2023 - 07.2024

Sales Associate

Orangetheory
09.2022 - 04.2023

Bachelor of Arts - Philosophy, Politics, Law

Binghamton University, State University of New York

Some College (No Degree) - Communicatons

University of Connecticut

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