Alexandra M. Lawrence
University Place,WA
Summary
High-achieving sales associate with an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. I enjoy being a part of something truly rewarding which drives my passion for humans and animals as well. I love saving lives or contributing to helping people.
Overview
9
9
years of professional experience
Work History
To-Go Expo
Red Robin
03.2024 - 07.2024
- Plated and inspected all orders leaving the kitchen
- Communicated with kitchen and servers
- Hostess
- Took to go orders in person and over the phone
- Bagged orders and ran them to customers up front and outside
- Deep cleaning and side work
- Problem solving in a fast pace environment
- Keeping my station clean, organized and stocked up
Cashier/Floral
Safeway
01.2023 - 09.2023
- Verbal communication skills
- Attention to detail
- Building customer loyalty
- Time management skills
- Problem solving
- Building floral arrangements
- Perform plant maintenance tasks such as watering, trimming, rotating plants
- Blowing up balloons and assembling ribbons and bows
Sales/Spa Associate
Urban Float
10.2021 - 03.2022
- Scheduling, checking customers in and out using Zenoti software
- Clienteling, getting to know people and recording notes electronically about each customer
- Assisting customers on which services to use based on their specific needs
- Keeping up on research on floating, red light therapy and infrared sauna to better assist customers
- Taking water samples for each float pod, performing chemical checks, recording those morning and night and adjusting chemicals when needed
Barista
Lucky Eagle Casino
01.2021 - 03.2021
- Professional barista training from Cafe D'arte in Seattle
- Cashier
- Food and tobacco attendant
- Prepare drinks, food, pastries, and ice cream
Sales Floor Manager
Car Toys
01.2018 - 01.2020
- Created quotes for audio system, alarms, remote starts, back-up cameras, etc
- Knowledge of car brands and models
- 12 volt basic knowledge
- DOS point of sale
- Research and kept up to date on products
- Searched for correct parts based on application
- Sound room demonstrations
- De-escalating situations and resolving conflict
- Key-holder
- Scheduled appointments
Sales
T-Mobile
10.2017 - 01.2018
- Greet customers and determine customer needs
- Confirmed change to customers accounts and met their needs/approval
- Maintained records that related to sales
- Informed customers of promotions and sales
Sales
Ben Bridge Jewelers
01.2016 - 03.2017
- Performed watch battery changes and bracelet sizing
- Operated and maintained the ultrasonic, ionic, and steamer equipment
- Operated scientific instruments such as a professional microscope, hearts and arrows viewer, the ASET (Angular Spectrum Evaluation Tool), and a personal loupe at 10x power
Host
Buffalo Wild Wings
09.2016 - 01.2017
- Greeted and seated customers
- Bused tables, served food, prepared take-out orders
- Answered phone calls
Sales Associate
Walmart
04.2015 - 08.2016
- Worked in Garden Center, Hardware (mixed paint)
- Cashier
- Associate in Sewing/Fabric
Education
High School Diploma -
New Market Skills Center
Tumwater, WAHigh School Diploma -
Olympia High School
Olympia, WASkills
- Organized
- Exceptional Analytical Skills
- Good communicator
- Excellent multi-tasker
- Effective Team Player
- Visual learner
Accomplishments
- Placed in Competitive Figure Skating
- Miss Washington Jr. Teen (2011-2012)
- 1st Runner-up All American Girl National Pageant
- Former Sgt. Olympia Police Explorer Volunteer Program
- Washington Law Enforcement Academy Certificate (2010)
- Selected Choir Member at Olympia High School
- CPR/First Aid Certified
- FEMA training Emergency Volunteer Response Team
Educationtraining
- Cafe Dearte Barista Training
- Technical Training (working on Rolex watches, authentication, sales training (Ben Bridge Jewelers)
- Technical Training (Sales Representative training, Product Vendor Training
References
Available upon request
Community Service
- YWCA (The Other Bank)
- MIXX 96.1 (Little Red School House Project)
- Walk for Autism
- The Special Olympics
- Projects associated with Girls Scouts, Jobes Daughters and Living Water Church
- Olympia Police Explorer Volunteer Program
- Doggy Day-Care and Training experience
- G.R.U.B.
Timeline
To-Go Expo
Red Robin
03.2024 - 07.2024
Cashier/Floral
Safeway
01.2023 - 09.2023
Sales/Spa Associate
Urban Float
10.2021 - 03.2022
Barista
Lucky Eagle Casino
01.2021 - 03.2021
Sales Floor Manager
Car Toys
01.2018 - 01.2020
Sales
T-Mobile
10.2017 - 01.2018
Host
Buffalo Wild Wings
09.2016 - 01.2017
Sales
Ben Bridge Jewelers
01.2016 - 03.2017
Sales Associate
Walmart
04.2015 - 08.2016
High School Diploma -
New Market Skills Center
High School Diploma -
Olympia High School