Alexandra Mondragon
LOS ANGELES,CA
Summary
Dedicated grocery store cashier with proven skills in customer service and POS system proficiency. Committed to enhancing customer satisfaction through efficient transaction processing and effective communication.
Overview
4
4
years of professional experience
Work History
Grocery Store Cashier,
Amazon Fresh
08.2022 - 03.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing shopping experience.
- Maintained cleanliness and organization of checkout areas to improve workflow.
- Collaborated with team members to streamline inventory management processes.
- Implemented strategies to reduce checkout wait times, improving customer satisfaction.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
Grocery Clerk
Sprouts
05.2023 - 08.2023
- Assisted customers in locating products, enhancing shopping experience and satisfaction.
- Maintained cleanliness and organization of store shelves, ensuring optimal product presentation.
- Processed transactions efficiently at checkout, reducing wait times for customers.
- Stocked shelves with merchandise, monitoring inventory levels to prevent shortages.
- Resolved customer inquiries and complaints promptly, fostering a positive store environment.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
Education
High School Diploma -
Alliance Marc & Eva Stern Math And Science School
Los Angeles, CA06-2022
Skills
- POS system proficiency
- Cleanliness and organization
- Patience and empathy
- Workplace safety
- Stocking shelves
- Customer engagement
- Bagging techniques
- Basic math
- Teamwork and collaboration
- Customer service
Languages
Spanish
Professional Working
Timeline
Grocery Clerk
Sprouts
05.2023 - 08.2023
Grocery Store Cashier,
Amazon Fresh
08.2022 - 03.2026
High School Diploma -
Alliance Marc & Eva Stern Math And Science School