Alexandra Nomides

Directed overall operational performance of a regulated, patient-facing business, ensuring alignment with organizational objectives, regulatory requirements, and company standards.

• Led day-to-day operations of a high-volume, highly regulated Pennsylvania medical marijuana facility, with responsibility for business performance, workforce management, compliance, financial operations, inventory, patient experience, and team development.
• Managed and developed management-level employees and frontline teams, providing coaching, performance management, leadership development, and accountability to organizational goals.
• Managed labor planning, scheduling, staffing levels, and payroll processes to optimize workforce resources for operational performance.
• Supported financial performance through budgeting, sales forecasting, KPI analysis, and evaluation of business performance against organizational benchmarks.
• Monitored key performance indicators to identify operational opportunities and develop action plans that enhanced sales, productivity, and patient experience.
• Oversaw inventory and supply operations for a high-volume, highly regulated product environment, including purchasing, ordering, receiving, reconciliation, inventory controls, and loss prevention.
• Built and maintained purchase orders and inventory processes while ensuring accurate tracking and reconciliation within inventory management systems.
• Developed, implemented, and maintained standard operating procedures designed to improve operational consistency, compliance, employee accountability, and risk mitigation.
• Led compliance efforts within a highly regulated industry, including audits, documentation, policy implementation, and adherence to Pennsylvania regulatory requirements.
• Handled sensitive patient information and maintained appropriate confidentiality while operating within a regulated, patient-focused environment.
• Served as a liaison between local operations and corporate leadership, supporting reporting, process improvement, training initiatives, strategic initiatives, and cross-functional projects.
• Previously operated as a Dual General Manager overseeing multiple Pittsburgh-area locations, coordinating staffing, communication, operational standards, compliance, and performance across locations.
• Fostered a positive organizational culture by creating an environment where employees felt comfortable communicating concerns, seeking support, and providing feedback.
• Developed emerging leaders through coaching, mentorship, delegation, and increased ownership of operational responsibilities.
• Supported new-store openings and operational launches, helping establish processes, staffing structures, inventory controls, and compliance standards.
• Managed complex employee relations and operational issues, utilizing sound judgment, de-escalation, documentation, and established policies to resolve issues effectively.
• Recognized with a 2024 annual performance rating of 5 — Far Exceeds Expectations.

• Assisted General Manager in daily operations of highly regulated, high-volume patient-facing facility, ensuring compliance and efficiency.
• Supervised frontline employees and supported scheduling, workforce planning, training, performance management, and operational execution.
• Managed inventory, compliance processes, cash handling, loss prevention, and day-to-day operational controls to maintain operational integrity.
• Facilitated leadership development and employee coaching to uphold high standards for patient experience and ensure regulatory compliance.
• Worked across retail functions to develop comprehensive knowledge of store operations, systems, policies, and regulatory requirements.

Relevant foundation in law, policy, investigation, regulatory interpretation, and organizational systems.

• 3.5 GPA