Alexandra Olson
North Saint Paul ,MN
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
8
8
years of professional experience
Work History
FACT Case Manager
Springpath
Brooklny Center , Minnesota
03.2023 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Attended court hearings as a representative of the organization when needed.
- Provided referrals to appropriate health care providers or other community resources.
Phlebotmist
Methodist Hosptial
St. Louis Park , Minnesota
02.2019 - 02.2021
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Assisted in the training of new phlebotomists.
Phlebotomist
St. John's
Saint Paul , Minnesota
01.2017 - 02.2019
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Monitored inventory levels of supplies used in phlebotomy services.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Conducted various blood tests and updated results into paper and electronic charts.
Education
High School Diploma -
Century College
Saint Paul, MN12-2016
Skills
- Care Coordination
- Client Advocacy
- Regulatory Compliance
- Utilization review
- Health History Documentation
- Performance Tracking
Timeline
FACT Case Manager
Springpath
03.2023 - Current
Phlebotmist
Methodist Hosptial
02.2019 - 02.2021
Phlebotomist
St. John's
01.2017 - 02.2019
High School Diploma -
Century College