Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexandra Pedraza

Fremont,CA

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

2
2
years of professional experience

Work History

Office Assistant

Monarkas Houseware rentals
Hayward, CA
03.2024 - 04.2025
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Answered phone calls and directed them to appropriate personnel.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.

Sales Associate

Dick's Sporting Goods, Inc
Fremont, CA
11.2022 - 03.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing, and styling.
  • Provided accurate information about products, prices, and services.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color, or style.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine their needs.

Education

Bachelor of Science - Industrial Design

San Francisco State University
San Francisco, CA
05-2027

High School Diploma -

Washington High School
Fremont, CA
06-2023

Skills

  • Promotional support
  • Retail Loss Prevention
  • Customer needs assessment
  • Product sales
  • Relationship building
  • Teamwork and collaboration
  • Positive and professional
  • Positive attitude
  • Inventory management
  • Time management
  • Adobe Creative Suite
  • Spanish fluency
  • Office supply management
  • Valid Driver's license

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Office Assistant

Monarkas Houseware rentals
03.2024 - 04.2025

Sales Associate

Dick's Sporting Goods, Inc
11.2022 - 03.2023

High School Diploma -

Washington High School

Bachelor of Science - Industrial Design

San Francisco State University

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