Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
7
7
years of professional experience
Work History
Associate Registrar
North Central Texas College
11.2022 - Current
Generate and revise monthly National Student Clearinghouse Enrollment Report
Supervise the evaluation and input of transfer credit, including military coursework and training into Jenzabar One
Verify all information such as courses, grades, transfer work, Texas Success Initiative and core curriculum, support processes that allow for transcript release.
Authorize student withdrawal and determine eligibility for medical withdrawal and grade appeals, assist with grade submission and processing.
Test Jenzabar One for Registration, Advising and Common Module updates, coordinate with IT to discuss updates and trainings.
Review residency appeals and make determination of residency while following state and federal guidelines.
Monitored enrollment processes to meet regulations and accreditation standards.
Train and supervise employees on office policies and procedures.
Organized, reviewed, and filed paperwork for secure recordkeeping.
Addressed registration, student accounts and billing inquiries to limit enrollment disruptions.
Enrollment Guide
North Central Texas College
07.2021 - 11.2022
Guide students through application process, assist with FAFSA, and guide next steps in enrollment process.
Support students as it relates to financial aid, student resources, and course withdrawal
Review Residency Petitions
Experience with Salesforce, Jenzabar One, National Student Clearinghouse, including updating and processing student applications and records.
Assist students with Transcript Request.
Assistant Licensing Coordinator
Thirstystone Resources
03.2019 - 02.2020
Assist in program development for retail and department stores
Organize and prepare contracts for licensing rights
Update and maintain inventory database, called Dynamics
Coordinate and process royalty payments with art agencies
Worked with supervisor to resolve production problems, improve operations and provide exceptional customer service.
English as a Second Language Teacher
North Dallas Shared Ministries
09.2018 - 02.2020
Teach adult learners English so that they have more opportunities in their place of employment; discuss and solve problems students may encounter when communicating in English; create a positive environment so students are encouraged to speak.
Sales Associate
Cracker Barrel
05.2017 - 02.2020
Address customer complaints and help solve problems, manage cash flow through transactions processed, compare total sales for a specific period to forecasted sales, anticipate and assist customer’s needs, work in sync with management.
Education
Bachelor’s of Art in Anthropology -
University of Texas At Arlington
Arlington, TX
05.2016
Skills
Excellent analytical skills
Microsoft Office, Excel, and PowerPoint proficiency
Collaborative team member
Energetic, organized, flexible
Committed to maintaining professional standards
Affiliations
ALMA (Advocacy, Leadership, Mentorship, Action), 7/21, 8/23
NITE2
References
Carol Redmon, (214)794-5194
Casey Weatherly, (940)736-7117
Paige Hellman, (940) 668-7731 ext. 4420
Languages
Spanish
Native or Bilingual
Timeline
Associate Registrar
North Central Texas College
11.2022 - Current
Enrollment Guide
North Central Texas College
07.2021 - 11.2022
Assistant Licensing Coordinator
Thirstystone Resources
03.2019 - 02.2020
English as a Second Language Teacher
North Dallas Shared Ministries
09.2018 - 02.2020
Sales Associate
Cracker Barrel
05.2017 - 02.2020
Bachelor’s of Art in Anthropology -
University of Texas At Arlington
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