Alexandra Ramirez
Tampa,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Specialist
LA Fitness
08.2024 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
Server Assistant
Utopia
04.2024 - 06.2024
- Served food and beverages promptly with focused attention to customer needs.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Customer Service Representative
EL AMBIENTE LOUNGE
12.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Welcomed customers and helped determine their needs.
Clothing Sales Associate
Xioss
01.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Cashier
TACOBELL
03.2022 - 12.2022
- Improved operational efficiency by effectively managing food prep tasks and kitchen organization.
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Money Transfer Agent
C&B MULTISERVICE
11.2020 - 11.2022
- Achieved high levels of accuracy in processing transactions by meticulously following established protocols.
- Assisted customers in completing transactions, leading to a higher rate of successful transfers.
Education
High school diploma -
PASSAIC HIGH SCHOOL
01.2022
Skills
- Quick Learner
- Great Customer Service
- Bilingual
- Highly organized and efficient
- Ability to work separately or part of the team
- Good at problem solving
- Customer relations
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
Certification
- First Aid Certification - American Heart Association.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Operations Specialist
LA Fitness
08.2024 - Current
Server Assistant
Utopia
04.2024 - 06.2024
Customer Service Representative
EL AMBIENTE LOUNGE
12.2022 - 03.2023
Cashier
TACOBELL
03.2022 - 12.2022
Clothing Sales Associate
Xioss
01.2022 - 01.2023
Money Transfer Agent
C&B MULTISERVICE
11.2020 - 11.2022
High school diploma -
PASSAIC HIGH SCHOOL