ALEXANDRA REYES
San Francisco,CA
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.
Overview
5
5
years of professional experience
Work History
Dispatch Clerk
Transdev
01.2023 - Current
- Handled complaints and inquiries from public to resolve or report to proper department.
- Maintained contact with units on assignment to provide further assistance and support when needed.
- Streamlined communication between drivers, warehouse staff, and customers to ensure accurate order fulfillment and timely delivery.
- Collaborated with management to review and improve dispatch policies and procedures for enhanced operational efficiency.
Hostess
Blue Mermaid
02.2022 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Delivery Driver
DoorDash
04.2020 - 02.2022
- Operated vehicle safely in highly congested areas with no traffic violations
- Communicated customer complaints, requests and feedback to company management for swift resolution
Cashier
Krispy Kreme
08.2019 - 03.2020
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
Education
High School Diploma -
Koinonia Community
06.2019
Skills
- Motivational Leadership
- Adaptable and Resilient
- Handling Customer Complaints
- Attention to Detail
- Individual and group instruction
Timeline
Dispatch Clerk
Transdev
01.2023 - Current
Hostess
Blue Mermaid
02.2022 - 08.2022
Delivery Driver
DoorDash
04.2020 - 02.2022
Cashier
Krispy Kreme
08.2019 - 03.2020
High School Diploma -
Koinonia Community