ALEXANDRA RICKETTS
St. Cloud
Summary
Dynamic professional with extensive experience in customer service and inventory management. Proven ability to enhance operational efficiency and ensure quality through meticulous order fulfillment and effective team collaboration. Proficient in database entry and adept at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receiver
Funko Collectors (PSA)
Jersey City
08.2024 - 08.2025
- Received and inspected incoming shipments for quality and accuracy.
- Entered order details to internal computer database ensuring proper service level, specifications and customer details are inputted.
- Handle and prepare submitted collectibles daily with care for grading, ensuring quality imaging and seamless handoff to multiple departments.
- Boosted operational flow by assisting PSA Receiving and other departments during peak periods, contributing to team success.
- Communicated daily progress and order specifications to leaders and collaborative departments
Barista
STARBUCKS
Bayonne
09.2023 - 01.2024
- Prepare hot and cold drinks and various food items according to order specifications and company standards.
- Create connections and guide customers through transactions at the register both in store and through the drive-thru.
Liquor Store Clerk
FINE WINE AND GOOD SPIRITS
Wyomissing
08.2022 - 09.2023
- Operated cash registers, handling transactions efficiently and accurately.
- Stocked shelves with new inventory and rotated existing stock to ensure freshness.
- Assisted customers in selecting products and providing recommendations.
- Maintained thorough and current knowledge of available brands and lines to give customers expert advice.
- Complied with strict state liquor sales laws to control store liability and protect minors from access to alcohol.
Inbound Expert/ Fulfillment Team Member
TARGET
Wyomissing
12.2020 - 07.2022
- Unloaded daily delivery trucks and sorted items onto U-boats to be stocked in their respective areas.
- Organized and maintained stock levels in designated areas.
- Assisted customers with inquiries about product availability and location.
- Prepared hundreds of daily customer orders for timely and accurate fulfillment.
Education
Bachelor of Arts - Theatre & Performing Arts
WASHINGTON COLLEGE
MD05.2020
High School Diploma -
TULPEHOCKEN JUNIOR SENIOR HIGH SCHOOL
PA06.2016
Skills
- Customer Service
- Microsoft Suite (Word, Excell, etc)
- Slack/MS Teams
- ADP
- POS/Register sales systems
- Cash handling
- Inventory management
- Food and Drink Handling
- Order Fulfillment
- Database entry
- Team collaboration
- Order entry
- Multitasking
Certification
American Bartending School Certificate of Course Completion
References
References available upon request
Timeline
Receiver
Funko Collectors (PSA)
08.2024 - 08.2025
Barista
STARBUCKS
09.2023 - 01.2024
Liquor Store Clerk
FINE WINE AND GOOD SPIRITS
08.2022 - 09.2023
Inbound Expert/ Fulfillment Team Member
TARGET
12.2020 - 07.2022
Bachelor of Arts - Theatre & Performing Arts
WASHINGTON COLLEGE
High School Diploma -
TULPEHOCKEN JUNIOR SENIOR HIGH SCHOOL