Alexandra Rios-Moreno

Floor Associate

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Organized merchandise displays to optimize visual appeal and accessibility.
• Processed transactions accurately, ensuring efficient checkout operations.
• Maintained cleanliness and organization of sales floor to uphold store standards.
• Worked effectively in fast-paced environments.

BUYER

• Select gently-used clothing items for store inventory based on stock and current fashion trends.
• Evaluate customer clothing for brand, style, and condition, while using software to select and price items.
• Process cash/store credit sales for items customers bring in to sell while using software for proper payout.
• Place bought items onto the sales floor while making sure racks are stocked, organized, and visually appealing.

• Delighted customers with tailored services in women’s and kids’ occasion apparel, shoes, and jewelry, providing a welcoming shopping experience that encouraged repeat visits.
• Proactively guided customers through payment plans and order inquiries, delivering an enjoyable buying experience that resulted in customer satisfaction.
• Restored order to merchandise by quickly returning items to their designated places after customer use, enhancing store appearance and customer experience.
• Efficiently unboxed and priced over 100 new inventory items weekly, enhancing customer experience and driving timely sales.
• Streamlined customer checkouts using the POS system, efficiently processing up to 70 transactions daily with focus on accuracy to enhance overall customer satisfaction.
• Processed up to 30 weekly layaway payments while guaranteeing order accuracy and the correct sizing, resulting in reduced errors and delighted customers.