Kasfia Nipa
Jamaica,NY
Summary
Adept at enhancing customer experiences and sales, my tenure at Telco showcased my bilingual communication prowess and expert handling of POS systems. I excelled in inventory management and team leadership, significantly contributing to meeting sales targets. My strong collaboration and cash handling skills underscore my ability to thrive in fast-paced retail environments.
Overview
3
3
years of professional experience
Work History
Floor Associate/ Cashier
Telco
Jamaica, NY
05.2022 - Current
- Greeted customers warmly and provided assistance, ensuring an excellent shopping experience.
- Processed sales transactions accurately using POS systems, handling cash, credit, and returns.
- Maintained product knowledge to assist customers with their purchase decisions and upselling opportunities
- Managed inventory, restocked shelves, and organized displays to ensure a tidy and welcoming store environment.
- Collaborated with the team to meet sales goals and promote in-store promotions and offers
- Demonstrated leadership skills by taking on management duties in the absence of supervisors, including opening and closing the store, delegating tasks, and overseeing staff performance.
Tutor
Home Tutors
Queens, NY
06.2023 - 07.2023
- Provided one-on-one tutoring sessions in various subjects, including mathematics, reading, and writing, tailored to the individual needs of each student.
- Created personalized lesson plans to enhance students' understanding and engagement.
- Worked on strengthening students' academic skills while fostering a positive, supportive learning environment
- Monitored and assessed students' progress, adjusting teaching methods as needed to ensure improvement.
- Helped students build their confidence in schoolwork by encouraging a growth mindset and setting achievable goals.
Cashier
Bento Sushi
Manhattan, NY
10.2021 - 12.2022
- Greet and assist customers in a friendly and professional manner, ensuring a positive dining experience.
- Accurately process customer orders, inputting them into the point-of-sale system and ensuring timely order fulfillment.
- Manage cash and electronic transactions, including processing payments, giving change, and maintaining a balanced cash register.
- Assist with restocking supplies and maintaining the cleanliness and organization of the cashier station.
- Inform customers about special offers, promotions, and menu items to enhance sales and customer satisfaction.
Education
Bachelor of Science -
Queens College
Flushing, NY08-2023
High School Diploma -
Jamaica Gateway To The Sciences
Jamaica, NY05.2023
Skills
- Strong communication
- Bilingual
- Customer service
- POS
- Time management
- Academic tutoring
- Team collaboration
- Cash handling
- Returns and exchanges
- Product rotation
- Inventory management
Timeline
Tutor
Home Tutors
06.2023 - 07.2023
Floor Associate/ Cashier
Telco
05.2022 - Current
Cashier
Bento Sushi
10.2021 - 12.2022
Bachelor of Science -
Queens College
High School Diploma -
Jamaica Gateway To The Sciences
Similar Profiles
Tayla LoddingTayla Lodding
Voyages Team Member Customer Representative at TSA Telco GroupVoyages Team Member Customer Representative at TSA Telco Group
GRACY MAY SATOGRACY MAY SATO
Supervisor of Operations at Telco - Social Media Tech (Non-Voice)Supervisor of Operations at Telco - Social Media Tech (Non-Voice)
Stefany DuarteStefany Duarte
Assistant Administrator at TELCO NETWORKS SASAssistant Administrator at TELCO NETWORKS SAS