Alexandra Rodriguez
San Gabriel,CA
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
South Pasadena, CA
09.2018 - 10.2025
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Addressed any issues that arose during the shift in a proactive manner.
- Resolved customer complaints and reported issues to senior management.
- Conducted weekly inventory of supplies, equipment, and food items.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Supervised daily operations, ensuring efficient workflow and high-quality service.
- Trained and mentored team members on customer engagement and operational procedures.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
Education
High School Diploma -
Gabrielino High School
San Gabriel, CA06-2016
Skills
- Customer-Oriented
- Cash Handling Ability
- Training and Mentoring
- Workplace Safety
- Staff Motivation
- Sales Monitoring
- Operations Management
- Inventory control and record keeping
- Conflict resolution techniques
- Team collaboration and leadership
- Policy and procedure enforcement
- Strategic thinking
Timeline
Shift Supervisor
Starbucks
09.2018 - 10.2025
High School Diploma -
Gabrielino High School
Education and Training
Starbucks Barista Trainer - Train new baristas, ensure company policies and mastering standard drinks and exceed in customer service.
Starbucks Black Apron Coffee Master - completed an advanced multi level education program to become a expert in coffee knowledge.