Alexandra Roemer
Pequot Lakes,MN
Summary
Proven leader and effective communicator, skilled at fostering customer engagement and teamwork, demonstrated during time at Just for Kix and Kids Club. Excelled in creating safe, positive environments and enhancing client satisfaction. Experienced in child supervision and maintaining professionalism under pressure.
Overview
7
7
years of professional experience
Work History
Ice Cream Server
Vangstad Creamery
08.2024 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Summer Nanny
Various Families
06.2024 - Current
- Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
- Developed strong rapport with parents, communicating updates on their children''s progress and needs.
- Assisted with light housekeeping duties.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Dance Instructor
Just for Kix
09.2023 - Current
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
Sales Associate
The Dock Panther
05.2021 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Kids Club Attendant
Grandview Lodge
06.2022 - 08.2023
- Enforced rules of club and resolved conflicts quickly and professionally to maintain safety and provide pleasant experiences for participants.
- Monitored children working on small group activities and playing on recreational equipment.
- Worked with parents and guardians to achieve safe environment for children in temporary care through careful use of sign-in and sign-out pages, allergy and medical forms and exchange of contact information.
- Set up and led recreational activities such as games, read-alongs and crafts for children during particularly busy times.
- Developed age-appropriate activities and crafts to engage children.
Dance Instructor
Just for Kix
11.2017 - 01.2023
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
Education
High School Diploma -
Brainerd Senior High School
Brainerd, MN06.2022
Skills
- Teamwork
- Customer Engagement
- Patience and Empathy
- Excellent Communication
- Working under pressure
- Leadership Qualities
- Role Modeling
- Positive Reinforcement
- Child Supervision
Volunteer Work
In addition to paid positions, I was a volunteer dance coach for the Pequot Lakes Revolution Dance Team from June of 2023 through May of 2024. I spent time creating lesson plans, sharing my knowledge with dancers and other coaches, and creating a nurturing environment for middle and high school students.
Timeline
Ice Cream Server
Vangstad Creamery
08.2024 - Current
Summer Nanny
Various Families
06.2024 - Current
Dance Instructor
Just for Kix
09.2023 - Current
Kids Club Attendant
Grandview Lodge
06.2022 - 08.2023
Sales Associate
The Dock Panther
05.2021 - 12.2023
Dance Instructor
Just for Kix
11.2017 - 01.2023
High School Diploma -
Brainerd Senior High School