Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Ruiz

Stroudsburg,Pennsylvania

Summary

I'm thrilled to be see a position opening for Bartender at Mount Airy Casino Resort. I'm eager to contribute my experience, knowledge, and passion to your team. Im sure you are thinking what could a former Dunkin' Donuts employee contribute to this job. My 4 years of experience lies in responsibilities such as greeting and serving guests, making multiple drink orders/combinations at once, sometimes while simultaneously taking orders, operating a POS, . multitasking, maintaining sanitation and safety standards in the work area. My experience in operation of certain beverage machines. Very good at learning and remembering various drinks. Most importantly, maintaining a happy and fast paced timely service, while being able to handle rushes staying calm and professional. Im a decisive planner with good communication and problem solving skills. If you give me a chance I can show you how my skills as a Dunkin' Donuts employee can be utilized in your buisness.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Dunkin' Donuts Franchising
Stroudsburg, PA
01.2020 - 12.2023
  • Provided fast, friendly customer service to all guests
  • Operated a Point of Sale (POS) system
  • Brewed and served coffee and tea with preferred add-ins.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Organized and restocked supplies to support operations and team productivity.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Operated coffee and food equipment
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Sandwich Artist

Subway
Bartonsville, PA
01.2019 - 11.2019
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Organized inventory for efficient restocking of products.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Bachelor of Science - Biochemistry And Biophysics

Northampton Community College
Bethlehem, PA
06-2025

Skills

  • Product and Service Knowledge
  • Menu Memorization
  • Customer Engagement
  • Food Preparation
  • Beverage Preparation
  • Safe Food Handling
  • Machine Operations
  • Cash Handling
  • Workplace Efficiency
  • Cleaning
  • Taking Orders
  • Time Management
  • Teamwork and Collaboration
  • Inventory Counts
  • Point of Sale Systems

Timeline

Assistant Manager

Dunkin' Donuts Franchising
01.2020 - 12.2023

Sandwich Artist

Subway
01.2019 - 11.2019

Bachelor of Science - Biochemistry And Biophysics

Northampton Community College
Alexandra Ruiz