Alexandra Sarkarati
West Palm Beach,FL
Summary
Committed Employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Stock Room Supervisor
Vans
Miami, FL
11.2020 - 06.2023
- Developed and implemented policies to ensure efficient use of storage space.
- Managed the cycle counting process to maintain accurate inventory records.
- Resolved discrepancies between physical counts and system records.
- Ensured compliance with safety regulations within the stockroom environment.
- Conducted daily inspections of equipment used by employees in the stockroom area.
- Identified areas for improvement in order fulfillment processes and procedures.
- Developed and implemented strategies to increase customer satisfaction and sales performance.
- Coached, mentored, and trained new team members in sales techniques and practices.
- Conducted regular meetings with the sales staff to review goals, objectives, and performance metrics.
- Resolved customer complaints or escalated issues to management as needed.
- Assisted customers in selecting products based on their needs and preferences.
- Maintained up-to-date knowledge of current promotions, pricing policies, payment methods.
- Ensured compliance with all company policies related to customer service standards.
Sales Associate
Bass Pro Shops
Miami, FL
02.2020 - 11.2020
- Assisted customers with product selection, sizing and styling.
- Operated cash registers and processed payments for merchandise purchased.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Assisted with receiving incoming shipments, verifying contents against packing lists.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Nova High School
Davie, FL06.2017
Some College (No Degree) -
Miami Dade College
Miami, FLSkills
- Safety Procedures
- Decision-Making
- Staff Training
- Customer Needs Assessment
- Listening Skills
- Policy and Procedure Adherence
- Schedule Coordination
- Sound Judgment
- Safety Standards
- Clear Communication
Languages
English
Full Professional
American Sign Language
Elementary
Accomplishments
- Humanitarian Award 2017
- Contribution Award 2021
- Appreciation Award 2021
- Growth Award 2022
Certification
- CPR Certified
Volunteer/Internships
- International Order of Rainbow for Girls
- Habitat for Humanity
- Food Drives
- Shriners Hospital for Children
References
References available upon request.
Timeline
Stock Room Supervisor
Vans
11.2020 - 06.2023
Sales Associate
Bass Pro Shops
02.2020 - 11.2020
High School Diploma -
Nova High School
Some College (No Degree) -
Miami Dade College